Television repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 1588 Reviews
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I’m happy they send me somebody that knew what they were doing. Last time they send me a kid that didn’t know nothing very disappointing. He didn’t check nothing ?HI REBECCA,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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had very good serviceDear Janet, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Always friendly, professional and thorough. Welcome in my home anytime!Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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wait 2 days for techDear LLOYD K , We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at homeservices@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Rockey did a great jobThank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
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excellent customer service skillsThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Took his shoes off. ThanksHI TIM ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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This has been the most HORRIBLE experience with sears that I have ever had! I have had to call numerous times to get the status on the repair for the unit, the tech was saying one thing and sears was saying another. Finally I received a resolutionAhdam B, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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No TV parts were replace.RUBY L, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team. Further, we see that you have already been approved for replacement of TV on 10/17/2020. I request you to contact our dedicated Protection Agreements Benefit Administration (PABA) team at 800-927-7836 between Mon-Fri 7:00am – 9:00pm and Sat 7:00am - 7:00pm Central Time.
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Never got serviceHello Margaret, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team. We request you contact PABA Protection Agreement Benefits Administration at 800-927-7836 to claim the replacement and the Hours of Operation: Mon-Fri 8am-6pm CST / Sun & Sat Closed.