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SAMSUNG REPAIR REVIEWS

All reviews are from verified customers of Sears Home Services

Average Rating: 4.2/5 (8,439 reviews)

Showing 21 - 30 of 50 reviews

Excellent service
December 8, 2022
Overall rating -

It is back to working great

LARRY K, SHEPHERD, TX

Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know, we appreciate any and all feedback. Thank you for choosing Sears PartsDirect!

Sears Home Services on December 16, 2022

Great Service!
December 8, 2022
Overall rating -

The technician explained the problem to me and then fixed it. He was very polite.

LINDA L, SAUGERTIES, NY

Customer service response - Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!

Sears Home Service on December 15, 2022

Great same day service
December 3, 2022
Overall rating -

I had a flood of water from my washer. I was very happy that the repair person could come the same day to fix the problem.

ELAINE A, MERRIMACK, NH

Customer service response - Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.

Sears Home Service on December 6, 2022

Great service and very neat after servicing
December 2, 2022
Overall rating -

very professional

RONALD D, PALM BAY, FL

Customer service response - Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.

Sears Home Service on December 6, 2022

Excellent service
December 1, 2022
Overall rating -

Serviceman was knowledgeable

MEG S, BRAWLEY, CA

Customer service response - We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!

Sears Home Services on December 1, 2022

Great Service Guy!
November 22, 2022
Overall rating -

Service guy, did a great job!

MICHELLE J, BAKERSFIELD, CA

Customer service response - We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!

Sears Home Services on November 24, 2022

Great in house service. Call center frustrating trying to communicate.
November 22, 2022
Overall rating -

The technician, Shaka, who did the repair on my refrigerator is knowledgeable, professional, efficient, skilled and friendly. Feel comfortable that the repair was done correctly. While waiting 2 months for parts ( supply chain) , I had questions about procedure that call center couldn’t understand without my detailed explanation.

ROBERT B, JACKSONVILLE, FL

Customer service response - Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.

Sears Home Service on December 2, 2022

Great Service!
November 19, 2022
Overall rating -

We were given clear explanation for our problem and helpful advice about the care of the refrigerator

JEANNETTE B, VENTURA, CA

Customer service response - We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!

Sears Home Services on November 24, 2022

Great service
November 19, 2022
Overall rating -

Very prompt service. Problem was figured out quickly. Very professional and friendly.

B Moore, BLACKSBURG, VA

Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know, we appreciate any and all feedback. Thank you for choosing Sears PartsDirect!

Sears Home Services on November 25, 2022

Well done!
November 18, 2022
Overall rating -

Very please with the service!

YANUARIO O, SILVER SPRING, MD

Customer service response - Hello, we appreciate you taking the time to send us your feedback. We hope we can serve you again in the future. Thanks. Thank you for choosing Sears PartsDirect!

Sears Home Services on November 18, 2022

Showing 21 - 30 of 50 reviews

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