SAMSUNG REPAIR REVIEWS
All reviews are from verified customers of Sears Home Services
Showing 21 - 30 of 50 reviews
Excellent service
It is back to working great
LARRY K, SHEPHERD, TX
Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know, we appreciate any and all feedback. Thank you for choosing Sears PartsDirect!
Sears Home Services on December 16, 2022
Great Service!
The technician explained the problem to me and then fixed it. He was very polite.
LINDA L, SAUGERTIES, NY
Customer service response - Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
Sears Home Service on December 15, 2022
Great same day service
I had a flood of water from my washer. I was very happy that the repair person could come the same day to fix the problem.
ELAINE A, MERRIMACK, NH
Customer service response - Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
Sears Home Service on December 6, 2022
Great service and very neat after servicing
very professional
RONALD D, PALM BAY, FL
Customer service response - Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
Sears Home Service on December 6, 2022
Excellent service
Serviceman was knowledgeable
MEG S, BRAWLEY, CA
Customer service response - We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
Sears Home Services on December 1, 2022
Great Service Guy!
Service guy, did a great job!
MICHELLE J, BAKERSFIELD, CA
Customer service response - We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
Sears Home Services on November 24, 2022
Great in house service. Call center frustrating trying to communicate.
The technician, Shaka, who did the repair on my refrigerator is knowledgeable, professional, efficient, skilled and friendly. Feel comfortable that the repair was done correctly. While waiting 2 months for parts ( supply chain) , I had questions about procedure that call center couldn’t understand without my detailed explanation.
ROBERT B, JACKSONVILLE, FL
Customer service response - Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
Sears Home Service on December 2, 2022
Great Service!
We were given clear explanation for our problem and helpful advice about the care of the refrigerator
JEANNETTE B, VENTURA, CA
Customer service response - We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
Sears Home Services on November 24, 2022
Great service
Very prompt service. Problem was figured out quickly. Very professional and friendly.
B Moore, BLACKSBURG, VA
Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know, we appreciate any and all feedback. Thank you for choosing Sears PartsDirect!
Sears Home Services on November 25, 2022
Well done!
Very please with the service!
YANUARIO O, SILVER SPRING, MD
Customer service response - Hello, we appreciate you taking the time to send us your feedback. We hope we can serve you again in the future. Thanks. Thank you for choosing Sears PartsDirect!
Sears Home Services on November 18, 2022