Riding Mower Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
2.2K
Average Rating
4.9/5
Five star Service
Great service and extremely knowledgeable and professional. Your technician is what Sears use to provide. Request sears reward this outstanding professionalism and service, Thank You
George C,
Ellenwood, GAGreat work but
Very friendly, knowledgeable and professional. Happy with the work performed, however, he left a mess on our new asphalt and what looks to be an oil stain.
Jeff B,
Belmont, MITractor
Good man. We worked well together on the repairs. Easy going
George M,
Lake Elmo, MNTechinician
David is very knowledgeable and has worked on my snow blower as well. He always explains what the problems are leaving me with a better understanding when he leaves.
Henry B,
Flint, MIBryan was great
Bryan did a perfect job. He was knowledgeable, efficient and conscientious as well as professional and courteous.
Don W,
Bethel Park, PAtech
Marvin came on time and did a Super Job! I would recommend him to anyone needing Lawn tool work. He really knows his craft well!
Robert J,
Henrico, VARepair of Riding Mower
Jason did a great job , showed up on time explained what he was doing and got our tractor running great again
Paul I,
Port Murray, NJVery good mechanic, but would never uses this service again
Marvin did a good job, no complaints. However it is absolutely impossible to get a hold of a real human to speak to in any type of customer support role. The automated system messed my scheduling up and I had no way to talk to someone to get it fixed before the initial appointment was missed altogether. Again - not the mechanics fault. I tried over 5 different numbers on the website and they all redirected me to the same prerecorded menu that has no way to reach a human representative. The ONLY real person other than the mechanic I spoke to the entire time was one calling me trying to up-sell me on purchasing a Sears home warranty. Why on earth would I be interested in that if I know how difficult it is to reach someone to actually talk to? I'm leaving 4 stars solely because the mechanic did a good job and is not to blame here. If this were a rating for Sears Home Services as a service, it would be the lowest rating available.
Customer,
VACraftsman riding mower
Very personable. Hard worker. Unfortunately, he do not have a cover for the new air filter he installed.
William C,
Raleigh, NCLawn tractor
Service was as scheduled and tractor does seem better than before but continues with an ongoing vibration when the mower deck is engaged, that wasn't there prior to recent issues. Tractor and deck has always been smooth until recently
Eric M,
East Sandwich, MA