Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
200.2K
Average Rating
4.7/5
Terence was great!
Terence was prompt and patient. He taught us a lot about our machine and made us feel secure that it will work well now. Booking the visit with Sears was also easy!
Jennifer M,
Raleigh, NCReview of service
David was wonderful! He is very knowledgeable and has great people skills. But, I was extremely frustrated trying to deal with AI and being unable to connect with a real person. The company needs to go back to using actual human beings. I'm sure I'm not the only one that is disgruntled and upset with your current system.
Laura M,
Normandy Park, WAAwesome Service
Knowledgeable, professional repairman. Answered any and all questions. Wish I could always request Johnnie for any future service calls.
Annmarie G,
Miami, FLVery personable and knowledgeable.
I had a great experience with the service professional. He exceeded my expectations.
Kila G,
Cape Elizabeth, MEGood service
Helpful service. Walked through all our issues clearly and carefully.
Christian Y,
Chicago, ILFinally
I've had several techs, multiple visits, and several parts replaced only to continue having the same issue. Henack was able to finally get GE/Assurant to replace my faulty unit. He was very professional and on time.
David O,
Winter Spgs, FLclean and maintenance on dryer
Excellent service from Shane .He explained everything very well. Thanks
Nancy J,
Harwich, MAExcellent tech
The tech is great but the wait time to complete the repair sucks
Raymond L,
Waimanalo, HIExcellent
Very professional and knowledgeable. Explained things very well. Thank you, Dan.!
Elaine W,
Marshfield, MOExcellent, friendly service!
Thank you James for going the extra mile to troubleshoot my appliance's issue(s) -Stephanie
Stephanie M,
Halfmoon, NY