Repair reviews

When the service main finally arrived the actual service repair was great. But it took over 20 days to secure the appointment. I was told I was on a list that would check cancellations but never heard anything. That means with my purchased warranty I was still 20 plus days without a refrigerator. So after loosing $300 in food lost in the failing fridge my family had to eat out for over 20 days. The idea of a service warranty is great but you guys need to speed up your appointment scheduling.

It took two weeks to get an appointment but the tech did a great job.

Technician was excellent

Service tech did not finish hooking up dishwasher! End of drain hose was just laying underneath kitchen sink! I had to hook it up and I have chronic neck pain! You people should be cutting a portion of the installation fee. Terrible service

I am very satisfied

Technician asked for $500! And discounted to $295 with my Sears Warranty Plan! We further negotiated to $250 or so and paid. He did NOT have to replace or repair anything! I cleaned ice already and he just cleaned bottom of refrigerator! FULL REFUND PLEASE!

usedthem a year ago and they were great.

It took forever for the part to arrive (supply issues) but no complaints with the service company used.

I am pleased with all area's of customer service

Our technician was friendly, courteous and knowledgeable. My washer is in working condition again. Thank you!