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REPAIR REVIEWS

All reviews are from verified customers of Sears Home Services

Average Rating: 4.3/5 (142,059 reviews)

Showing 11 - 20 of 142,063 reviews

Great service
September 29, 2022
Overall rating -

After we had to order and wait for receipt of the part, the replacement & service were great.

MELANIE C, JACKSONVILLE, FL

Customer service response - Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!

Sears Home Services on September 29, 2022

Impeccable service!
September 29, 2022
Overall rating -

1) Always prompt and kept us updated on the technician's progress. 2) The technician anticipated the issue and already had a plan in place to expedite the process, though we did have to wait for parts to come in. 3) We had an appointment scheduled for 9/30. The technician, knowing we had received all parts, and that a hurricane was coming, called to see if we wanted to move up our appointment so we could be prepared for the storm.

RIKA G, SPRING HILL, FL

Customer service response - Thank you for sharing your great rating! We thank you for choosing Sears, and hope you recommend us to your friends and family.

Sears Home Services on September 29, 2022

Perfection!
September 28, 2022
Overall rating -

I couldn't have asked for better service! Fast, efficient, and most importantly, solved the problem! I would definitely use this service again.

SHARON C, SEEKONK, MA

Customer service response - We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!

Sears Home Services on September 28, 2022

Customer service
September 28, 2022
Overall rating -

Took care of the problem and had the part on his truck fantastic. Thought price was a little expensive though.

TIMOTHY F, ROUND LK BCH, IL

Customer service response - We are so glad to hear that your technician was excellent during your service experience. We greatly appreciate your feedback. Thank you for choosing Sears PartsDirect!

Sears Home Services on September 29, 2022

Great service
September 28, 2022
Overall rating -

There were two tecchnicians need to complete the repair, because the first tech did not have the3 need parts on his truck. However, he ordered the parts and set up the subsequent repair session for a week later. The second tech was just as friendly and curteous as the first one and completed the job successfully. I am satisfied with my repair experience,.

HENRY C, JACKSON, MO

Customer service response - Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.

Sears Home Services on September 28, 2022

Very confident tech.
September 28, 2022
Overall rating -

First time this tech came to my house. His name is Ragh. He was very efficient. Resolved my refrigerator issues. Great Rep.

HENRY M, NORTHRIDGE, CA

Customer service response - Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!

Sears Home Services on September 28, 2022

Great Service
September 27, 2022
Overall rating -

After waiting for almost 2 weeks on my home warrenty to get my Fridge fixed. I called Sears directly and got same day service, I should have done that in the first place. I may have to switch my home warrenty to Sears.

CHRIS B, OKLAHOMA CITY, OK

Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know, we appreciate any and all feedback. Thank you for choosing Sears PartsDirect!

Sears Home Services on September 29, 2022

Very helpful.
September 27, 2022
Overall rating -

Honest and good advice.

ROXANN P, EUGENE, OR

Customer service response - We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!

Sears Home Services on September 27, 2022

Quick and great service.
September 27, 2022
Overall rating -

Came out the same day, it'd the issue and had dryer fixed within an hour. Very nice technician.

WILLIAM S, YUMA, AZ

Customer service response - Thank you William, for your 5-star rating! We thank you for your business and look forward to serving you again in the future.

Sears Home Services on September 27, 2022

Excellent
September 27, 2022
Overall rating -

Great service

SANDY S, DOWNERS GROVE, IL

Customer service response - Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!

Sears Home Services on September 27, 2022

Average Rating: 4.3/5 (142059 reviews)

Showing 11 - 20 of 142,063 reviews

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