Repair reviews

All Reviews are from verified customers of Sears Home Services.
4.3 out of 5 stars

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11–20 of 135932 Reviews
  1. Great Service after a 20+ day wait for an appointment!

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    When the service main finally arrived the actual service repair was great. But it took over 20 days to secure the appointment. I was told I was on a list that would check cancellations but never heard anything. That means with my purchased warranty I was still 20 plus days without a refrigerator. So after loosing $300 in food lost in the failing fridge my family had to eat out for over 20 days. The idea of a service warranty is great but you guys need to speed up your appointment scheduling.
    HOOVER, AL
    September 21, 2021
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  2. Awesome service

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    It took two weeks to get an appointment but the tech did a great job.
    CHICAGO, IL
    September 21, 2021
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  3. Great service

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    Technician was excellent
    PINEHURST, TX
    September 21, 2021
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  4. Terrible service!

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    Service tech did not finish hooking up dishwasher! End of drain hose was just laying underneath kitchen sink! I had to hook it up and I have chronic neck pain! You people should be cutting a portion of the installation fee. Terrible service
    CEDAR, MN
    September 21, 2021
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  5. Excellent service

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    I am very satisfied
    SPARKMAN, AR
    September 21, 2021
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  6. Refund please!

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    Technician asked for $500! And discounted to $295 with my Sears Warranty Plan! We further negotiated to $250 or so and paid. He did NOT have to replace or repair anything! I cleaned ice already and he just cleaned bottom of refrigerator! FULL REFUND PLEASE!
    GRAND PRAIRIE, TX
    September 21, 2021
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  7. great service

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    usedthem a year ago and they were great.
    BURLESON, TX
    September 21, 2021
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  8. Great service & technician

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    It took forever for the part to arrive (supply issues) but no complaints with the service company used.
    MERIDIAN, ID
    September 21, 2021
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  9. Great service

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    I am pleased with all area's of customer service
    WARNER ROBINS, GA
    September 21, 2021
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  10. Great Service!

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    Our technician was friendly, courteous and knowledgeable. My washer is in working condition again. Thank you!
    SAN PEDRO, CA
    September 20, 2021
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