Repair reviews
All Reviews are from verified customers of Sears Home Services.11–20 of 133332 Reviews
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It was nearly impossible to get the phone support to understand the problem, especially when two of the replacement parts arrived broken. This caused month's worth of installation delays. However, once the repairman arrived, he did a great job.
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Andrew is a gem
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Repairman on time, friendly and informative
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The repair tech very was very qualified and very helpful. I would highly recommend them.
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We need a personal, supervisory level discussion to resolve. Charged first and service to follow. But the computer skills lacking to navigated Sears system. Still no repair. Please talk this over in person NO COMPUTER CONNECTION PLEASE! Ron Kariker
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The quick diagnostic test performed by the technician gave us a good idea about our next steps.
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doesn't work and paid $185.00 labor to adjust a door! The light was what didn't work and it still doesn't. We didn't ask for the door to be adjusted but repairman thought it would fix it.Dear Mary, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at Homeservicereviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Arrived before 1:00 pm. very important!!Dear Mireya, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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he is a very knowledgeable repair man, it is fixed and I am very happyWe are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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The repairman fixed our 15 year old dryer in less than 30 minutes! [It was a Bad igniter and needed new door latches] He even cleaned the inside as well! Top notch service! Thanks again.We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!