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REPAIR REVIEWS

All reviews are from verified customers of Sears Home Services

Average Rating: 4.3/5 (143,385 reviews)

Showing 11 - 20 of 50 reviews

Very good service
January 28, 2023
Overall rating -

Only a 2 day wait for repair...even in bad weather.

Carol B, ROCHESTER, IN

Customer service response - Dear Carol, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.

CS OFFLINE on January 28, 2023

Peace of mind
January 28, 2023
Overall rating -

Our tech was on time, courteous, knowledgeable, honest and educational in his approach.

STAN S, SAN DIEGO, CA

Honest and careful service
January 28, 2023
Overall rating -

Our tech was on time, thorough, candid and efficient

STAN S, SAN DIEGO, CA

Customer service response - Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.

Sears Home Service on January 28, 2023

Mario was amazing!
January 28, 2023
Overall rating -

He went above in beyond helping me understand what was wrong with my machine and how to avoid it going forward.

BRYAN R, Ovilla, Tx

Customer service response - Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!

Sears Home Service on January 28, 2023

great service
January 28, 2023
Overall rating -

Excellent service technition really knew what he was doing

KATHY I, CALEDONIA, MN

Customer service response - Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.

Sears Home Service on January 28, 2023

Great service!
January 28, 2023
Overall rating -

Gentleman came and took apart my washer and showed me nicely that the problem was me! Lol! I’m so thankful he found the problem and it didn’t cost me a fortune! Thank you!

Debbie Utz, BRIGHTWOOD, VA

Customer service response - Dear Debbie, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!

CS OFFLINE on January 28, 2023

Great tech
January 28, 2023
Overall rating -

We called to gather out fridge fixed and they responded quickly. The tech kept us informed about his arrival. He inspected our fridge but unfortunately he wasn't able to fix it.. He explained why and told us we needed a new one. He told us which ones we shouldn't buy because it is hard or impossible to get parts. We appreciate his honesty.

Eakk, SAUK VILLAGE, IL

Customer service response - Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!

Sears Home Service on January 28, 2023

Thank you Fred!
January 28, 2023
Overall rating -

Fred provided great service, great advice, and his cordial personality was very appreciated. Thank you, Fred.

BJ FRAN, IRVINE, CA

Customer service response - Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!

Sears Home Service on January 28, 2023

Great Service
January 27, 2023
Overall rating -

The technician did a great job repairing my dryer. He was also very friendly to myself & my Dog

RUSSELL H, SHELTON, CT

Customer service response - Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!

Sears Home Service on January 28, 2023

GREAT
January 27, 2023
Overall rating -

EVERYTHING WAS GREAYT

KIM B, FONTANA, CA

Customer service response - We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears.

Sears Home Service on January 28, 2023

Showing 11 - 20 of 50 reviews

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