Repair reviews

All Reviews are from verified customers of Sears Home Services.
4.3 out of 5 stars

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11–20 of 125821 Reviews
  1. Owner

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    Austin with 55 years of experience really shined through
    CLARKSTON, GA
    July 12, 2020
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  2. Highway Robbery

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    Samer was great!!! However a $350 "service charge for < 20 minutes of work is OUTRAGEOUS. I was warned that the "diagnostic fee would be $150 but that would be used to adjust the labor charge; I was just not told the labor charge would be so high. They then tried to sell me a 1 year insurance policy to take care of all my appliances in case they needed work but it would "only" cost $100 service fee for any needed work
    FAIR OAKS, CA
    July 12, 2020
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  3. Still waiting for part to complete repair.

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    Technician was very apologetic for the problem. The box indicated the correct part number however the part inside the box was not the correct part for the dishwasher. This unit has been broken since June 12,
    HURRICANE, WV
    July 12, 2020
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  4. Great service

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    Good dependable service. Glad this is still available through Sears.
    CALLAWAY, FL
    July 12, 2020
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  5. Very knowledgeable and helpful.

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    Very good company.
    TAVARES, FL
    July 12, 2020
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  6. Outstanding! :)

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    George was wonderful. Very professional and respectful. He's the repair man you want helping you out. A+ :)
    JACKSON, NJ
    July 12, 2020
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    Hello Rudy, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    CS OFFLINE on July 12, 2020
  7. Highly unprofessional

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    Refregirator is still not working after 2 visits and it has been more than a month since the first appointment. One tech even drove to my driveway and pulled back to falsely log the visit.
    BOONTON, NJ
    July 12, 2020
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  8. Great service

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    Bryan was great and super fast!
    KINGSTON, NY
    July 12, 2020
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  9. Super service

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    Our technician was beyond good. He listened and address and came up with a better solution then we have had before. Fast, professional and smart.
    WEST PALM BCH, FL
    July 12, 2020
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    Hello Dominic, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
    CS OFFLINE on July 12, 2020
  10. Comfort

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    The repairman was polite and nformative
    PERRY, OH
    July 12, 2020
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