Repair reviews
All Reviews are from verified customers of Sears Home Services.11–20 of 133373 Reviews
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Called to have my refrigerator fixed . A rgurd party came did nothing called Sears several time kept getting hung up. Still not fixed .We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Loved them . They were on time and did a great jobThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Sears now out sources their techs and the quality of service has gone down hill because of it. Tech spent about 5 minutes on our dryer didn't even open it up to clean the lint catcher. When Sears had own techs they checked everything. Really disappointed such a high price for insurance yet quailty is awful.Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Heard the dryer sqeeking and said if that don't stop you should call us to fix itHi Kathy, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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didn't feel like he did much..HI KATHY ,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at homeservicereview@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you
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The 2 different service men that came to service my icemaker on my refrigerator were great. The second serviceman fully explained the benefits of signing up for the plan and I did. The benefits seemed to be worthwhile.Hi Ginny, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Tech was very goodHi Erito, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Its been about 2 weeks.Hi Asha, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Although they were late on arrival because of prior job and traffic, it was well worth the wait. I even took out the service warranty. Great investment for me.Hi Valarie, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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We called for service because our water dispenser wasn't working. The tech turned our freezer off during repair and never turned it back on. We lost $200+ in food and when we called Sears to let them know, they told my husband 'we're sorry.' A week later, the water dispenser stopped working again. Totally frustrated!We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at homeservicereview@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you