Refrigerator repair reviews

All Reviews are from verified customers of Sears Home Services.
4.1 out of 5 stars

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11–20 of 31106 Reviews
  1. Repair didn’t work

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    Try and schedule an appointment to repair work that been completed but was still not working. It was one of the most frustrating experiences I ever had.
    MECHANICSBURG, PA
    February 17, 2020
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    Hi John, thank you for taking the time to send your review. We are sorry you have difficulty in scheduling service. Please contact social media to assist when you need service. We greatly appreciate and value your feedback. Thanks.
    SHS social care. on February 17, 2020
  2. Very good service

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    Serviceman arrived earlier than expected for my area (although not too early for me) and finished installing part quickly and efficiently.
    COLUMBIA, NC
    February 17, 2020
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  3. Poor Service

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    Technician had the worst customer service skills I have ever experienced. He told me there was no warranty on his $500 repair. When I complained he called another tech who explained the 90 warranty to the both of us. I still have no clue as to my recourse if the repair fails to fix the issue.
    UNION HALL, VA
    February 17, 2020
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    Hi Diane, thank you for taking the time to send your review. We are sorry for that your repair experience has not been what you expected. A member of our care team will contact you via email to assist you.We greatly appreciate and value your feedback. Thanks.
    SHS social care. on February 17, 2020
  4. He was a Lifesaver!

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    My 3 year old refrigerator compressor quit working....2 days after I loaded my frig because company was coming! The Tech knew the problem and, thankfully, had the part on his truck! Refrig is now working great!! I will comment that when I called to schedule the repair call, it was very difficult to understand that gentleman's explanation of my repair options and that was a little frustrating. Andrew, the actual Repair Tech was the one who answered all my questions!
    ST AUGUSTINE, FL
    February 17, 2020
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  5. Great Service

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    He was here February 14th and was so polite and explained everything that needed to be done.
    WORTH, IL
    February 17, 2020
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  6. Completed a great job

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    Wonderful job completed
    CEDAR HILL, TN
    February 17, 2020
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  7. Immediate diagnosis and repair.

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    Very satisfied with repair.
    HOUSTON, TX
    February 17, 2020
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  8. Problem with refrigerator was not resolved

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    Not satisfied with service had problems with refrigerator for the pass three years.
    SEATTLE, WA
    February 17, 2020
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    Hi Eva, thank you for taking the time to send your review. We are sorry for that your repair experience has not been what you expected. A member of our care team will contact you via email to assist you.We greatly appreciate and value your feedback. Thanks.
    SHS social care. on February 17, 2020
  9. Great Service

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    Changed to ice making machine, works perfectly
    YUMA, AZ
    February 17, 2020
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  10. Great Service

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    Our repair man was very thorough and professional!
    February 16, 2020
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