Range Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

8.5K


Average Rating

4.8/5

Service
January 14, 2024
Overall rating

Serviceman man was very good polite and did a good job

S S,

Fenton, MI
Technician
January 11, 2024
Overall rating

Employee was courteous. He explained why the appliance was working correctly and how it should be. By

Fernando M,

San Juan, PR
Larry Provided A Solution
January 11, 2024
Overall rating

Larry suggested to change the valve for the middle Kitchen Aid burner. While this would solve the burner issue the repair is too costly. He suggested that the issue was derived by lack of use of the burner. I believe it is a faulty design by Kitchen Aid. Essentially the valve is inexpensive. The labor cost is exorbitant. Sears shouldn't be charging this very costly amount for labor.

Ana F,

North Aurora, IL
Performance
December 22, 2023
Overall rating

Was very professional and skilled. Was very pleasant and explained Was Was required. I would recommend him. Thanks for the timely repair.

Gregory Hill,

Chesterton, IN
Kenmore gas stove
December 20, 2023
Overall rating

Stove burners no better, one was worse. Stove is old though. Daniel is personable and did his best but stove is no better than before his visit.

William M,

Gainesville, FL
Repair of our oven
December 14, 2023
Overall rating

John is most knowledgeable about repairs of appliances. Most pleasant. We would be very happy if he were the one to come every time.

Carol S,

Freedom, IN
Replaced the oven element.
December 13, 2023
Overall rating

Chayane was great, he called when he was on his way, and arrived within an hour. I was very pleased with the service.

Linda W,

Lynwood, IL
Sears service call
December 12, 2023
Overall rating

He was nice but I didn't let him fix the stove.

Theresa B,

Hopewell, VA
Verify that parts available BEFORE making an appointment
December 11, 2023
Overall rating

The best repair professional can't help if there are no longer parts available for your appliance. The appointment process does not ask about the age of the appliance, but it can matter. Possibly save the trip charge towards a new purchase..

Nancy C,

Oak Park, IL
Brand new stove defective, required replacement parts
November 18, 2023
Overall rating

Each of the service members of your team (we had 3 different ones) have been extremely helpful and polite. If they had realized the problem better at first there wouldn't have been a need to come 4 times. They were each one challenged by what the previous one didn't remember to do. But overall they were great 😊

Sharon H,

Washburn, WI