Range Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
10.2K
Average Rating
4.7/5
Great Technician, Bad Company
The 5 stars are for Ron, I would give the company as a whole 2 starts for retaining a great technician but customer service and logistics are a total fail. Ron the technician was great, knowledgeable and replaced my stovetop professionally and quickly. It is IMPOSSIBLE to get in contact with anyone at A&E. The only reason I got a technician in the first place was because GE set it up. I was charged with a diagnostic fee and couldn't get in contact with anyone to order my parts and schedule my repairs. The website doesn't recognize any of my information to set up an appointment and tells you to call for help, and when you call the automated message tells you to go to the website. It's a horror show. I had to call GE back to set up a follow up appointment, which A&E then tried to charge me another diagnostic fee. After all is said and done, it took three appointments, two invoices, two payments, a discount and an alleged credit I'm still waiting for.
Karen,
Hunter, NYgood job
He came to the house did the job fast and efficiently and cleaned up checked the job and was gone
Bruce H,
Irwin, PAThank you Ignacio!
Thank you for fixing my oven! Thank you for waiting on my roommate to show up.
Matthew,
Durham, NCClifford P
very pleasant, checked over all the 4 items , and went overwhat he found
Clifford P,
Hawley, MNStove repair.
Outstanding service. Tec shared good points about service and made great recommendations.
Richard Hopkins,
Knoxville, TNTech
Amarpreet new what the problem was he placed the order for the parts needed and came back the following week to install the parts.
Gurdev K,
Kent, WAThanks Ahmad! You're the best!
Ahmad was simply fabulous. He took his time to diagnose and fix the problem while explaining things to me every step of the way! I completely understood the problem and the process to fix it. He was kind,courteous, and professional. Thanks Ahmad, I'm grateful!!
Donna D,
Beltsville, MDExcellent Service
Dmitri was very knowledgeable about how to fix the range top, which he did impressively quickly.
Chris L,
Parker, COGreat Service
Very easy to talk to about your appliance! I don't worry about service when it comes to Sears. Thank you!
Tamar K,
Cincinnati, OHVery satisfied
James is very knowledgeable punctual and thorough friendly and professional.
Joseph C,
Waycross, GA