KitchenAid Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.3K
Average Rating
4.7/5
Excellent service
The repairman was here when he said he would be and made the needed repairs in a timely manner
Jackie P,
Waitsburg, WATechs are great. So called "Customer Service" needs of help
The techs who show up are consistently pleasant, professional, and competent. The customer service system in place is terrible. No way to get to a live person, repeated requests for the same information, it's like my time has no value. I am a fan of AI, but Sears has taken it too far. No live agents and the AI agent can't handle anything outside routine. Do better or close up shop.
Theresa K,
Flagler Beach, FLRefrigerator
He was very knowledgeable and very helpful with our issue.
Ken K,
South Milwaukee, WIFixed the refrigerator
We had Sears out 3 times, Jeremiah had to listen how upset I was, after the last tech left my refrigerator in worse condition than it was before. He quickly diagnosed that the last tech had not connected the wire once he installed the part. Thanks for taking the time for making it right.
Cindy G,
New Braunfels, TXKitchenaid oven
Efficient and professional; job well done. We are very pleased.
Andrea W,
Batavia, ILGreat repair job
Repair was done in 25 minutes. The repaired clothes dryer works perfectly.
Richard L,
Sonoma, CAStove repair
Mike was professional and corrected my problem. I appreciate his efforts.
Gary E,
Leonardtown, MDRepair stove
Tech was very efficient and knowledgeable. Work was done professionally
Mary B,
Pemberton, NJGood work
Thanks fir a job that hope fully is all that is required to fix this oven micro
Dan C,
Tahoe City, CAHome refrigerator service.
The technician was very professional and knowledgeable about the problem. Highly recommended.
Salman A,
Sugar Land, TX