KitchenAid Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

4.3K


Average Rating

4.7/5

Job well done
May 30, 2025
Overall rating

Excellent service. Technician was on time , courtesy, and knowledgeable.

Richard T,

Deatsville, AL
Fridge repair
May 30, 2025
Overall rating

The repair job was about a 3+ hour job. John was efficient. The other repair man that y'all sent out did not want to do the job. I appreciate John and am so glad it's working again!!

Sarah H,

Fredericksburg, TX
review on Zackary
May 30, 2025
Overall rating

5 stars very professional and knowledgeable. Performed quickly and orderly. A real good technician

Michael M,

Jamestown, NC
Great professional service
May 30, 2025
Overall rating

Michael was on time and displayed top notch professionalism. We are very happy with his service and knowledge. Would definitely recommend.

Heather B,

Norwich, CT
Stove top Service
May 29, 2025
Overall rating

Great service. On time, professional, very polite, easy to schedule.

Michael K,

Oakland, CA
5 Star service technician- 1 star Sears scheduling & communi
May 29, 2025
Overall rating

Samuel did an excellent job diagnosing and fixing our refrigerator. He was the 4th service technician. In addition we had 4 scheduled visits suddenly cancelled late after waiting 8 hours each time for the technician to arrive. Sears A/E service technicians are great but the company's scheduling and communication with customers is horrible.

Chris C,

Smithville, MO
Oven analysis
May 28, 2025
Overall rating

Seems knowledgeable and identified my problem. He was professional and had good advice.

Christy F,

Amarillo, TX
Refrigerator Repair
May 27, 2025
Overall rating

Although we had to wait for the parts to arrive, the repair was eventually done smoothly.

Shirley S,

Potomac, MD
Dishwasher
May 27, 2025
Overall rating

Don was great. Super friendly and really k we what he was doing!

Taimi P,

Bellingham, WA
Repair service
May 25, 2025
Overall rating

Noah was great but your ordering and delivering parts is not working for you. Too many times the repairman showed up without the parts or had to return the parts before he could come to the job. Once the parts showed up at my house without a repair order. It took months to get my refrigerator fixed.

Randi Y,

Garland, TX
KitchenAid Appliances Repair Reviews
Chat