KitchenAid repair reviews

Excellent service.

Technician accurately diagnosed and fixed our dishwasher! Our only issue was not him but the initial scheduler did not give good impression

very professional, explained what happened, and send it would be fixed that day and it was.

The service man who came was very good and fast

Once again, the people who make the appointments are not communicating with the technicians. We finally got a tech who knew how to service our refrigerator, but he had to order yet another part. Now we don't know if he'll be the one assigned to come back out! Matt was very helpful with giving us information, but his hands were tied in trying to give us good service. We have been without our refrigerator for three months now! Nobody seems to know what they're doing, and we honestly don't believe you care one bit about whether or not we're satisfied with this terrible service. Sears used to be so great at this, but this new company doesn't have a clue.

Had this technician before and was very pleased. and now I got him again. He knows what he is doing and is very knowledgeable on fixing my dishwasher

phone support took 3 calls before they would send a repairman

Good Work today

I was extremely disappointed that my 8-noon repair started at 4pm. The technician fixed my machine, and I do not blame him for his tardiness. I blame the schedulers. If I didn't have a service agreement, I wouldn't use you all again. Also, the wrong color part was ordered for my machine, but since this repair process had already taken so much time, I accepted it. Finally, the preferred phone number I gave multiple times was not used.

The problem has been resolved