KitchenAid repair reviews

All Reviews are from verified customers of Sears Home Services.
4.3 out of 5 stars

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1–10 of 2973 Reviews
  1. Great service

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    Excellent service.
    EL DORADO HLS, CA
    August 23, 2019
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  2. Technician was excellent and accurate

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    Technician accurately diagnosed and fixed our dishwasher! Our only issue was not him but the initial scheduler did not give good impression
    INDIANAPOLIS, IN
    August 23, 2019
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  3. did a great job

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    very professional, explained what happened, and send it would be fixed that day and it was.
    FAIRHAVEN, MA
    August 22, 2019
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  4. Great service

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    The service man who came was very good and fast
    MONROEVILLE, PA
    August 21, 2019
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  5. Routing issues and tech problems

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    Once again, the people who make the appointments are not communicating with the technicians. We finally got a tech who knew how to service our refrigerator, but he had to order yet another part. Now we don't know if he'll be the one assigned to come back out! Matt was very helpful with giving us information, but his hands were tied in trying to give us good service. We have been without our refrigerator for three months now! Nobody seems to know what they're doing, and we honestly don't believe you care one bit about whether or not we're satisfied with this terrible service. Sears used to be so great at this, but this new company doesn't have a clue.
    ASHLAND, OR
    August 20, 2019
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  6. Excellant service

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    Had this technician before and was very pleased. and now I got him again. He knows what he is doing and is very knowledgeable on fixing my dishwasher
    ASBURY, NJ
    August 19, 2019
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  7. efficient qualified repairman

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    phone support took 3 calls before they would send a repairman
    HUNTINGTON BH, CA
    August 18, 2019
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  8. Great tech,nice person!

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    Good Work today
    SANTA FE, NM
    August 18, 2019
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  9. Timing was awful but job was done

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    I was extremely disappointed that my 8-noon repair started at 4pm. The technician fixed my machine, and I do not blame him for his tardiness. I blame the schedulers. If I didn't have a service agreement, I wouldn't use you all again. Also, the wrong color part was ordered for my machine, but since this repair process had already taken so much time, I accepted it. Finally, the preferred phone number I gave multiple times was not used.
    INDIANAPOLIS, IN
    August 17, 2019
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  10. Good job

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    The problem has been resolved
    STOCKHOLM, NJ
    August 17, 2019
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