KitchenAid repair reviews

All Reviews are from verified customers of Sears Home Services.
4.3 out of 5 stars

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  1. Smart guy

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    Really knew his stuff, polite. Smart.
    NAPA, CA
    May 23, 2019
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  2. Great service

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    Very thorough
    GAITHERSBURG, MD
    May 23, 2019
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  3. Prompt service

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    Perform service on 5/17/19
    WEST COVINA, CA
    May 20, 2019
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  4. Great Service Call - these were CAN DO guys

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    I would use these guys again in a second, and I probably will, since I bought a warranty
    BOCA RATON, FL
    May 20, 2019
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  5. So happy to have our refrigerator working again!

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    Our service technician was excellent. Succeeded where others from different companies failed.
    LONGWOOD, FL
    May 20, 2019
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  6. Service was great, but ice-maker still doesn’t work

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    I waited a week and a half for first appointment, and have to wait another week for second appointment!
    UNION CITY, CA
    May 19, 2019
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  7. Great service

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    I have used them severaltimes in the past few months and they have been great.
    LOUISVILLE, KY
    May 18, 2019
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  8. oven

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    technician was great, people on phone were clueless. took 3 tries, did not have complete history of our past service.
    EXCLSOR SPRGS, MO
    May 18, 2019
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  9. Very knowledgeable, and helpful.

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    So helpful educating us on problems with ice maker.
    LAS VEGAS, NV
    May 17, 2019
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  10. I am very dissatisfied with the disorganization of this company!

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    I have been waiting for a repair man to show up only to find out when he arrived that the extended warranty had the wrong ICE MAKER on it! This was Sears mistake. I rearranged my schedule to be there only to find out, the repair man could not do anything! WHY, couldn’t he have called it in and take care of it while he was there? He just said I can’t do anything and left! POOR CUSTOMER SERVICE!
    LOS FRESNOS, TX
    May 17, 2019
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    We apologize for the tech having the wrong part and the poor customer service. We have sent you separately an email requesting additional information.
    SHS Social Care Team. on May 22, 2019