KitchenAid Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

5.3K

Average Rating

4.7/5

Very professional
October 11, 2023
Overall rating

Thanks you for your service. Appreciate it. Finally I have a oven that isn't noisy.

Nita V,

Saint Joseph, MO
Kitchenaid oven repair
October 11, 2023
Overall rating

Greg was very knowledgeable, and all around great to have as a repairman. He was here when he said he'd be, very considerate of the kitchen space and doing his work job being careful to leave the area in the same condition as when he started. Very happy with Greg's work and professionalism! Thank You Greg!

Bruce E,

Tumwater, WA
Excellent work!
October 11, 2023
Overall rating

Kevin was great. He knew his stuff, fixed my dishwasher in a timely manner, and he he cleaned up after. Kevin is an asset to your company. Too bad your customer service leading up to Kevin was terrible. Additionally, never in my life have I had a repair company give me an 8am-5pm window for repair time. Plus, it takes 20 minutes of pressing buttons on the phone to speak to a human being. Kevin was great, he even followed up with me after he left since I had a question. But everything else about your company stinks!

Wendy W,

Gretna, NE
Excellent Repair Man!
October 11, 2023
Overall rating

Frank worked to get the drain unclogged on my freezer for a long while and got the job done. He also quickly fixed the no ice or water situation. He knew what was wrong, how to fix it and what parts to order. He ordered them and even scheduled with me to come back and put the parts in. He is so awesome I wish I could request him in the future.

Carrie M,

South Bend, IN
Nicholas A
October 11, 2023
Overall rating

Very helpful and respectful. Thanks for your work you have done for us

Augustina L,

Bloomington, TX
The man with a plan
October 11, 2023
Overall rating

Patrick demonstrates detailed understanding of the equipment he services, and a reasonable approach in situations in which the source of the difficulty is not immediately obvious. He takes the time to explain what he is doing and why, and shares ideas for avoiding a recurrence of the same or similar problem. Sears Home Services, itself, could stand some improvement, but we like to think of Patrick as our Mr. Fixit.

Dan M,

Aberdeen, WA
Great customer service
October 11, 2023
Overall rating

Jim is a professional technician with great customer service. I'm was glad he came to repair my refrigerator , he keeps you informed with what the issue is & what he is replacing. He has been one of the best technician that has came out to service my refrigerator.

Denise S,

Rialto, CA
Exceptional service
October 11, 2023
Overall rating

Very knowledgeable person and very cooperative with customer. I will recommend him to my friend and other people.

Harbrinder D,

Crestwood, KY
Great technician
October 11, 2023
Overall rating

This technician is knowledge and personable. Pleasure to gave him. We have no worries about his ability to work in the problem

Otto N,

Wake Forest, NC
Professional & efficient
October 11, 2023
Overall rating

Luis arrived ahead of time and Answered all my questions!

Michael B,

Garland, TX