Kenmore Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Very friendly and knowledgeable
Farzad was on time had the tools necessary to complete my repair and explained what he was going to do
Walter B, Bowie, MD
Frnt loader washer leak
Tom was through in trouble shooting and was able to narrow down the cause.
Milan M, San Antonio, TX
Very friendly and professional
Jorge was great! Arrived as expected. Listened to my concerns and made sure everything was put back in place. Great experience! Thanks.
Valerie A, Huntley, IL
Service call
Excellent technician. Works hard to get the job done and meet the customers' expectations. For the record, the AI software is the least efficient I have ever worked with. For those of us who remember the real Sears service, it is frustrating and disappointing. HQ need people available to talk to customers.
Ron H, Copper Hill, VA
Technician
Enrique was very kind and with experience and patient with me
Marco N, Bloomington, CA
Friendly, knowledgeable Service!
Sean fixed a broken thermostat in my Kenmore freezer. He was friendly, knowledgeable and really made me feel a part of the decision-making process. He worked quickly and thoroughly to assess and then complete the work! Thanks Sean for your great attitude and willingness to explain everything to me- much appreciated! I would definitely call again if I needed a repair.
Jennifer N, New Richmond, WI
Customer
Technician was friendly, knowledgeable and helpful toward my decision making.
Sharon W, Mercer Island, WA
Exceptional
We have always had the BEST service from Tony. He is professional and completes the job at hand. We have had Tony service our washer and dryer ever since we bought them through Sears. Meaning we would have him come out once a year to do routine maintenance. He is a huge asset to your business. Thank you again Tony!
James Q, Towanda, IL
Great Job
Tony was very courteous and efficient. He quickly diagnosed the problem and fixed it in no time.
Daniel, Plano, TX
Washer technician
Steve was great. Explained everything to me and was very knowledgeable.
Patrice B, Wyomissing, PA