Kenmore Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Pleasant, competent, went the extra miles (literally)
There were some delays in getting this maintenance done, but I believe they were due to scheduling system errors. Frustrating as that was, when Benjamin was here, he fixed the door of the washer quickly and locally sourced some parts that he deemed we needed, but that hadn't arrived.
Sheryl C, Portland, OR
Owner --customer
Courteous, Prompt on time, repair made, and provided info as to what. , occured, and the repair that corrected the problem.
Yvonne P, Florissant, MO
Kenmore Elite Washer
Mr James is outstanding/knowlegable technican. He replaced the extension rods, water pump assembly and mother board. Washer is working again. Thank you
Raymond A, Meridian, MS
Will
Awesome. Went above and beyond trying to resolve the issue. Thanks Will!
Phyllis P, Jackson, MS
Satisfied Customer
James is the master. He inspected the issue and determined the problem immediately. Ordered the parts, came back and replaced the old with the new. Was super nice, knowledgeable and very fast.
Stacey J, Cleveland, OH
Recommend
Don did a great job with discovering and solving the problem with my washer and cleared out all the inner lint in my dryer as well. Came in a timely manner and was quick and thorough. Great job
Joan S, Bellingham, WA
Francis
Francis was excellent! His experience shown through the minute he started. He was well knowledgeable and knew exactly what to do! Such courtesy. Many thanks from Chrystal and Janice
Chrystal T-M and Janice T, South Bend, IN
Repair
Gavin is very polite & personable. He assisted in getting our 18 year old washer replaced.
Jeanne H, Jacksonville, FL
Our hot water heater service
We were very pleased with our service tech Nick. He came right in and went to work. Explained the issues, trouble shot our system and even found and corrected a flu issue we didn't know about. Would highly recommend and use again.
Thomas V, Springdale, OH
Terence … EXCELLENT tech
Excellent tech. Explained what the problem was and how he would fix it. I signed up for warranty and he helped me with connecting with helpful customer service person who was very pleasant. FINALLY got signed up. My big problem was Credit Card Customer Service!! Person on other end had such a heavy accent it was hard understanding her words.
Anita A, Zebulon, NC
