Kenmore Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Professional pin point problem and fix the oven 👍🏾
Great experience Great 👍🏾 job technician did a wonderful job quick experience very knowledgeable what needed to be fix 🛠 clean Job....
Loretta D, Brooklyn, NY
Washer
He really had our best interest in mind as he worked on our washer
David F, Rocklin, CA
fixing the washer
very good experience with David the technician he is experience and clean person clean after work
Anwar S, Oceanside, CA
It's nice to deal with a Professional!
Kevin was awesome! Great service, excellent communication and was expedient! Highly recommend 😎
Charles V, Durham, CT
Service review
Charles did a great job, friendly, professional and efficient. Have no complaints at all about him or his work. 5 stars is for Charles Sears service phone system- 1 star My complaint is with Sears themselves. Had dr appts I was working around and scheduled for the 1-5 time frame for both washer and dryer repairs to accommodate our appointment schedule. Well, on the morning of service at 7:30 am, received a text that our service would be from 8-12 so rushed home from 8 am dr appt, had to reschedule other appt (with a specialist so now a month away😠). After all that, tech got here at 1:52. Service for dryer has been rescheduled for Friday 1-5 and had asked for a phone call if they needed to reschedule but that didn't happen and impossible to actually reach a human being when you call the number provided. Sears used to be amazing but sadly that ship has sailed. They don't seem to understand or care that people have jobs, kids etc.
Christine F, Glendale, AZ
Christopher is a very good Tech, he has been here before
Christopher has done service for me before, very knowledgeable and friendly.
Sharon O, Anaheim, CA
Excellent service
William was very friendly and efficient. He was in and out in no time. Explained what I had to do to use my ice maker efficiently.
Sharon M, Tucson, AZ
Fixed washing machine.
Vince was friendly and worked quickly. Very happy he had my washer working.
Edna R, San Francisco, CA
Service
Very professional technician with attention to detail
Chris M, Anoka, MN
sears technician review
I had a good positive experience with the Sears technician who came to repair my refrigerator. From the moment he arrived, he was professional, courteous, and knowledgeable. He quickly diagnosed the issue and explained everything in detail, ensuring I understood what needed to be done. The repair was completed efficiently, and my refrigerator is now working perfectly. I was particularly impressed by his attention to detail and the care he took while working in my home. He cleaned up afterward and left everything in great condition. Overall, an excellent experience, and I highly recommend Sears for their outstanding service!
Ravi C, Barrington, RI
