Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Washing machine diagnose
April 28, 2025
Overall rating

The technician was super helpful and took the time to explain what was happening with my washing machine. He made everything easy to understand, and now I feel confident about my next step — getting a new machine. Really appreciate his help!

Wonjung K,

Leonia, NJ
Simply Outstanding!
April 28, 2025
Overall rating

Gregory S. is the ultimate professional. Kind, polite, and personable, I wouldn't hesitate to call him again if needed. The service was easy to set up, and communication was a breeze. Thank you!

Michael B,

Galloway, OH
Awesome Experience!
April 28, 2025
Overall rating

I set the appointment online for washer machine repair on Saturday evening. I received an immediate response and appointment was set for today( 2 days later) between 8-5. Tech Guoxiong arrived at 8am well prepared to fix my machine. He diagnosed the problem, had the necessary parts on his truck and repaired the machine very quickly. He was very professional and knowledgeable about the job at hand. Best experience I've had in a very long time regarding home repairs. Thank you Sears!

Eugene S,

Milton, MA
Service
April 27, 2025
Overall rating

Joshua was very professional and knowledgeable of the task at hand. He has a very pleasant demeanor.

Carol R,

Winter Garden, FL
Good service
April 27, 2025
Overall rating

Good service

George S,

Hoyt, KS
5 Stars
April 26, 2025
Overall rating

I explained to Jose what the problem was, he checked the cycles and then found the problem in the water pump. Excellent job and so happy it's fixed!

Stacy R,

Los Angeles, CA
Diagnostic Appt
April 26, 2025
Overall rating

Dale was professional and very helpful in diagnosing our freezer problem.

DP,

Portland, OR
Washer low flow repair
April 26, 2025
Overall rating

Josh is an expert technician and was very knowledgeable and professional

Gregory G,

Ellenwood, GA
Service
April 26, 2025
Overall rating

Brian was professional,friendly, and fixed my dryer quickly. I would certainly recommend him. Thank you

John H,

Cedar Rapids, IA
Great Service
April 26, 2025
Overall rating

Sergio V was on time and checked our washer and made sure it was working properly. He was very nice to talk to and gave us some good information.

Sheryl G,

Lumberton, TX