Kenmore Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Polite & Professional
We have a very old dishwasher that is unpredictable in its performance. It worked during Daniel's visit, although it hadn't been working a week earlier when I made the AHS request. We'll see what happens.
Faye H, Gainesville, FL
Carolyn's Persuit of a Fix
Carolyn's persistent and dedication to completely resolving the refrigerator leaks was excellent. Great job and customer satisfaction approach.
Randall H, Pell City, AL
Sears visit
Germaine was good handled and explained himself well. Thank you
Stanley F, Atlantic City, NJ
Great technician but horrible experience with parts
Almost 1 month without a dryer. And other technician that came ignored the actual problem...that even I knew it was the computer part of the dyer. Last technician helped a lot but we had to wait a long time for the part to arrive.
Luz V, La Puente, CA
20+ year old refrigerator lives on!
Our Kenmore Elite fridge with ice maker had a leaking water harness and several small issues with broken shelf and drawer components. While the small issues could not be addressed (replacement parts no longer available), the water harness had spliced lines installed and are now apparently working well. So our old fridge lives to see another day!
Colleen B, Frederick, MD
Tech rate
Brandon gets a 5!! Very knowledgeable and good personality.
Francis B, Prentiss, MS
Professional Service
I appreciated the professionalism of the serviceman. I just wish that a new board installation wasn't half the price of a new refrigerator. Unfortunately, my 8-year old Kenmore just didn't last.
John, Sulphur, LA
punctual
but the stove part hasn't came in so no repair made yet
Maria G, Fresno, CA
Good
Sears gave Dan the wrong address but we were able to get it corrected and he was able to make the necessary maintenance.
Sandra F, Centennial, CO
Great service provider
Aidar was fabulous. Answered all my questions and and gave me suggestions on how to extend the life of my dryer. Sears Home Services communicated with me every step of the way. Thanks.
Randi, La Conner, WA