Gas Furnace Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

4.7K


Average Rating

4.6/5

Jancap21
May 19, 2026
Overall rating

Armando was an absolute pleasure to work with. He was on-time, extremely informative and efficient. He kept me up to minute with every step of what was required to repair my HVAC system. Thank you Armando for your expertise, its was greatly appreciated!

Ayanna N,

Carol Stream, IL
Very profecional
May 19, 2026
Overall rating

very professional he expleime all the diteil of the issues

Luis P,

Romeoville, IL
AC Repair
May 16, 2026
Overall rating

The repairman Ron was professional, knowledgeable and pleasant. He looked at unit and knew immediately what the issue. He got right to work and fixed the unit.

Kathryn C,

Murrieta, CA
Wrong type of service.
May 15, 2026
Overall rating

No comment. Did not need preventative maintenance, there are other major problems with this unit.

Albert L,

Peoria, AZ
Thermostat issue
May 15, 2026
Overall rating

I'm happy to report I now have the ability to use either the ac or furnace for temp control as Brian replaced my old thermostat. thank yiu

Janice R,

Plymouth, MI
5
May 13, 2026
Overall rating

Very kind, professional, courteous and pleasant to talk to. Great job.

Ida J,

Cntry Clb Hls, IL
Excellent technician, lousy company
May 13, 2026
Overall rating

The technician was very knowledgeable, however, the warehouse seems to be incompetent. He was given three motors that were incorrect and then I was forced to wait another week rather than being scheduled the next day to make the problem right. This company relies on AI now. The technician never had a person to talk to, and he was unable to adjust the schedule so I could be taken care of. I was able to get through to a person when I called the phone number to cancel, and they tried to get the schedule changed, but were told that they could not get the schedule changed and were not given a reason for it. This is a classic example of customer no service. Avoid this company at all costs.

Steve S,

St Petersburg, FL
Heat and AC
May 13, 2026
Overall rating

They do good work Salomon resolved the issue i have with my heat unit I recommended 100x100

Ada V,

Baileys Crossroads, VA
Great to have on the service call.
May 12, 2026
Overall rating

Cal was great about the condition of our air conditioner and what we can expect from the Sears Home Warranty program,

Deborah C,

Bloomington, MN
HVAC repair
May 11, 2026
Overall rating

First of all Fabiana is such a nice and respectful person. She's so skillful and knowledgeable about HVAC systems. Coming from the Aircraft building industry as a inspector for any part or systems that had to be installed I very familiar with people who know what they are doing and she's one of those kind of people. I can also tell she loves her job. Sears you have a great employee here. Very professional!!!

James B,

Atlanta, GA