Hotpoint Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

669


Average Rating

4.8/5

Survey
June 29, 2026
Overall rating

Technician Ian k was very, very, very, professional in every way > showed me the piece of plastic that had broken off that cause the problem we were experiencing. Educated me concerning "Dryer Duct Cleaning " He noticed dryer top got hot and usually this is caused when Dryer Duct is in need of cleaning also notice of extra minutes needing to be added on after a typical cycle wherein clothing should have dried. I am now, an Educated Consumer. Keep Ian happy; he is a: "TOP TECHNICIAN FOR SEARS".

George C,

Stone Mountain, GA
Repairman
June 26, 2026
Overall rating

He was very polite and very helpful and on time

William K,

Enterprise, AL
Very friendly
June 18, 2026
Overall rating

The technician was very friendly and knowledgeable. He kept me informed.

Codi G,

Hope Hull, AL
It was a fair assessment
June 10, 2026
Overall rating

Kenny was very thorough and observant. He made a fair assessment of my refrigerator.

Columbusmar W,

Paris, TX
Fast and friendly.
June 09, 2026
Overall rating

Very professional. Wonderful work. Only here for about 15 minutes.

Mona C,

Bonham, TX
Carolyn
June 09, 2026
Overall rating

Bian was great, explaining my problem. Was very happy my insurance uses Sears Repair. They know what they are doing!

Carolyn C,

Yuma, AZ
Service
June 06, 2026
Overall rating

Isaac went above and beyond to make sure my washer was 100% again

Kevin C,

Anaheim, CA
Seevice
June 02, 2026
Overall rating

Isaac was very thorough and professional, discussed the details of the service performed

Kevin C,

Anaheim, CA
Very food service
May 17, 2026
Overall rating

Robert was very professional, patient and polite. He took very good care of what I needed done.

Barbara P,

Albemarle, NC
James and company
May 14, 2026
Overall rating

He did a good job. But this company is very bad and can't talk to anyone but only AI. Someone was supposed to come last Friday and no one came. This man came on Monday may 11. And he never knocked the door or ring our doorbell and we were inside!!! I just happen to see the ring and saw he was just standing there and left after two minutes. That was very unprofessional. His name begins with A.

Donna O,

New Prt Rchy, FL