Hotpoint Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Yee
Personable and professional. Nice human being. Knew exactly how to fix our problem.
Raoul N, Galt, CA
Exceptional Service
Lan was knowledgeable, very professional. He took the time to explained the problem in great detail. I was very plesed with the service I received. Lan gets a 10/10 for his Exceptional Service.
Michelle H, Lithonia, GA
Wonderful experience!
Luis was GREAT! He diagnosed the problem, had the part, fixed it. All while being very professional and so nice!
Susan M, Ennis, TX
Well done!
Good job, very knowledgeable. Very efficient. Well done. Thank you.
Michael T, Brownstown, MI
Victor actually showed up.
I've had a horrible experience with Sears home services. Victor is the only person who I think might have some sense, considering he deemed the washer not worth repairing. The first tech just wanted to throw parts at it. Apparently it was too far gone. So while my washer isn't fixed he atleast got us to the next step of getting it replaced. I'm atleast appreciative for Victor showing up today and actually advancing the issue to the next step instead of rescheduling and passing the brunt on to another tech. Thank you Victor for doing a better job than your coworkers.
Stephen U, Norman, OK
Good Experience
Shafiqullah is a personable and proficient maintainer. We had a good conversation and he fixed my refrigerator. I'm a happy camper. Shafiqullah is a good representative.
Richard Koch, Pollock Pines, CA
Washer guy
Jonathon was very polite and he came out early . He was very professional.
Briggette, Raleigh, NC
fixing Hotpoint Washer
Logan M was great! He was able to do the diagnosis on his phone after looking at the machine and recalibrating it all so that it was working again. Happy I didn't have to wait weeks for new parts it is fixed now.
Shirley H, Mesa, AZ
Job Well Done
Even though Trenton was not able to fix my leaking refrigerator, due to a faulty water line, he was very professional and courteous and explained everything.
John R, Chicago, IL
Very helpful
Very helpful in diagnosing my washer leaking issue. Recommended brands for a new washer that don't have as many problems.
Kyra M, Johnstown, PA
