Haier Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.1K


Average Rating

4.6/5

Very Professional
March 04, 2025
Overall rating

Very pleased . Billy called as he was getting closer to my home and was very professional in introducing himself and we realized he had been here before. I called the day before to inform my central unit was down and they had someone to me the next morning, very pleased!!!!

Mary E,

Joelton, TN
Heating unit
February 13, 2025
Overall rating

The tech showed up promptly and was able to get problem resolved, in a timely manner, however we did not receive any paperwork identifying the problem or work performed which would be helpful for our records

Vera C,

Fort Worth, TX
Furnace & AC technician
January 26, 2024
Overall rating

Amir came at the right time to maintain my furnace and replace the thermostat. What I didn't understand is why have a warranty service if they charge a service fee & charge you for the parts & labor for their service.

Teresa R,

Tucson, AZ
Quick and Efficient Service
October 30, 2023
Overall rating

The service was excellent once I got scheduled. I have another appointment pending for the installation of an ignitor. I can give a more accurate service assessment when the work is completed. I also need help with the mobile App. Navigation is not intuitive, and some pages are not suitable for viewing on your phone. phone

Khadijah S,

Hampton, VA
Would recommend
October 27, 2023
Overall rating

Very knowledgeable and made me aware of what he did and his findings. Only thing is he didn't put my furnace back like he found it. Now I have to go out and find what's needed to keep the cover on.

Ebony M,

Ft Washington, MD
Heating System
October 19, 2023
Overall rating

Corey M was very good. He explained everything to me and my wife so we could understand. We would definitely want Corey to come to our house again if there is another problem. Thank you very much.

James B,

Camden, NC
Furnace preventive maintenance
September 30, 2023
Overall rating

He seemed to be OK with his technical stuff. Came timely.

Benny Baba,

Latham, NY
Sears Service Review
September 16, 2023
Overall rating

Original appointment scheduled for Monday, center called saying needed to reschedule for following day, however the appointment was actually rescheduled for Thursday instead. This location is in a desert with temperatures constantly over 100 degrees, so no AC is a real problem. Tried to call back to stress the urgency but no matter what number I used a real person could not be reached. No complaints with the Technician himself, but the Sears company service was extremely disappointing and unfortunate.

Cameron C,

Vail, AZ
Very helpful!
September 13, 2023
Overall rating

I had to pay another ac technician to complete the job. I felt Sears tech should have unclogged the ac drain line. He was not authorized to do what was needed to have my ac running completely.

Dorothy S,

Desoto, TX
Larry does his job with exceeding EXCELLENCE
August 28, 2023
Overall rating

When Larry came in I told him he was the answer to my prayers this morning! Larry worked with great diligence to resolve my AC issues. Larry went over and beyond what any Sears Service Man has ever done through all the DECADES we've been maintaining our business with Sears Services.

Juanita Turner,

Austin, TX