GE Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

21.5K


Average Rating

4.7/5

Isaac Z
October 03, 2024
Overall rating

He arrived on time and was Very polite and efficient.

Clarann C,

Coalinga, CA
Friendly and professional
October 03, 2024
Overall rating

Tim came in and immediately went to work. He had the dishwasher parts pulled and reinstalled in no time! Very friendly considering I was his second to last appointment for the day.

Kim M,

Sterling Heights, MI
service of the company
October 03, 2024
Overall rating

the techs were good. the company way of doing things is so bad.m 23 emails setting appoints before getting it right. 14 automated phone calls. 4 calls I made to talk to someone only one had useful information that stated parts would be shipped to my house on the third call. I should have been told that by the tech as I received one email that stated tech had parts. 28 days to get the washer fixed Also note Jamie notes that outer tub is bad and the problem is going to come back again that quote the washer is 24 years old and should be replaced. The absolute worst service I have ever had in life.

Wesley T,

Pahrump, NV
Checked on sealed system filter/pump.
October 03, 2024
Overall rating

Very knowledgeable and extremely helpful! He gave me a lot of helpful tips.

Susann Bartlett,

Owensboro, KY
Great
October 03, 2024
Overall rating

Good job

Tim H,

Marshall, TX
Execellent Service From a late evening phone call to repair
October 03, 2024
Overall rating

From start to finish we could not have asked for better service. We had a clearly understandable representative get our call in off hours, and schedule an appointment. Subsequently I was sent email with confirmations and a link to a work order that I could view and edit. We were given updates with regard to arrival and Jamal our tech was terrific. He pursued extra testing and read outs of error codes to ensure the fix we implemented was appropriate. Definitely will recommend.

Dan,

North Fort Myers, FL
Geraldo service reciew
October 03, 2024
Overall rating

Excellent. Knowledgable. Took the time to go get parts needed even though 12 miles away.

Joe P,

Phoenix, AZ
Thank you!
October 03, 2024
Overall rating

Very thorough. Explained everything in detail. Was honest and helpful.

Sarah K,

Coats, NC
Ice maker repair
October 03, 2024
Overall rating

Your repair person left my house at 10:30am. It's now 3:00pm and no ice. I don't think he repaired the whole problem. I'm not very happy with your service. Why can't you fix the problem in one or two trips? It will now take at least one more trips to diagnosis the rest of the problem and another trip to repair the problem. And this leaves me without ice for at least a month. 😮‍💨😮‍💨😩😩

Ross P,

Oronoco, MN
Quick
October 03, 2024
Overall rating

Our tech quickly diagnosed and fixed the issue with great customer service!

Elysia L,

Hilliard, OH