Ge repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 6475 Reviews
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Great service. Job well done.
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Technician called 30 minutes before arriving. I told him I was there and was waiting for him. This is in a condo building. He called when he got there. I headed down stairs. As I walked out the door he was driving off and would not answer his phone. I have rescheduled. I have already paid for this service. I am not happy!!!Dear Judy, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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The time was scheduled for 10 am to 2 pm, he arrived around 6:45pm- we did get 2 notices via email the service would be delayed.He examined the washer, ran a short load of laundry and reported he couldn’t find a problem. When told the washer doesn’t complete the cycle only when there’s a full load, he said he didn’t have time to do that. He said he had another customer to visit. We felt he didn’t take the time to fully determine the problem of why our washer stops before completing a complete cycle. And that cost $99!!! The only positive he was pleasant.Dear Thomas, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at HomeServiceReviews@transformco.com with your name, address, and phone number associated with your account. Thank you.
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For a maintenance call I would have expected the internal working of the machine to have been cleaned, lubed, etc. ALL the person did was run a short cycle on my washing machine.Dear Marie, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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No explanation for failure to do serviceDear Frank, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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THE TECH, CAME ON 7/23/21 ( FRIDAY)..HE WAS FRIENDLY ,IDENTIFIED HIMSELF AND HAD ON HIS MASK.(THANKS YOU ). I EXPLAINED TO HIM WHAT WAS WRONGE WITH THE STOVE, HE SAID, HE WILL TAKE CARE THE PROBLEM AND SD, NOT TO WORRY....We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Technician “fixed” our fridge but it still didn’t work. Spent three days getting the run around to get a technician back out to fix it and still no luck. Wish I would have used another service. I’ll never use them again.Dear Brian, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at with your name, address, and phone number associated with your account. Thank you.
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We received excellent service on a maintenance check of my microwave.HI Richard,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Repair was quick and efficient.HI Lauretta,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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The worst experience ever. My dyer broke, it was fixed and two months later, it broke again. The service provider Sears farmed the repair out to is inept. Guess what? 2 months later, dryer still broken.HI Terri,hank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team as per records we request you to please contact PABA team at 800-927-7836 as it approved for replacement .