GE Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

25.8K


Average Rating

4.7/5

Good service
June 25, 2026
Overall rating

Our experience with the technician Jim was professional and quick. He diagnosed the issue, order the part and returned a week later to install.

Yvonne L,

Coos Bay, OR
Freezer not freezing
June 25, 2026
Overall rating

Richard cleaned guts and checked all temperatures. It appears that at this time it is working, but Richard advised us to keep a check on it because dirt and debris was causing compressor to overheat which might have caused some damage to it.

Susan H,

Flagstaff, AZ
Sid
June 25, 2026
Overall rating

Sid was excellent, Showed up on time. Was courteous, polite, friendly and knew what he was doing.

Jerry H,

Bass Lake, CA
Aaron S.
June 25, 2026
Overall rating

He was friendly. found the problem. ordered the parts. came back and fixed my washer. very happy. It would be nice if you could schedule 8:00am to 12:00 0r 12:00 to 5:00pm instead of 8:00 to 5:00

Marvin D,

Knoxville, TN
Microwave
June 25, 2026
Overall rating

Michael did a phenomenal job!! Thank you for your service

Dawnetta R,

Bossier City, LA
Dryer repair
June 25, 2026
Overall rating

Cortez did a fine job with the repair. Sears was able to respond to the Friday night call for support on Monday morning, two and a half weeks earlier than a competitor. The only critique I would offer is that the scheduling communication system needs a lot of work. Most of the appliance repair providers seem to be able to pinpoint 2 to 4 hour time blocks for service. With Sears it was 8AM to 5PM, with more precise times as the service drew near, which tends to tie down the customer for an unspecified period of time.

Eugene P,

Madison, AL
Service
June 25, 2026
Overall rating

Very pleased with Jaime. Knows his work. He was professional and courteous.

George W,

Pinellas Park, FL
Refrigerator Repair
June 25, 2026
Overall rating

Super friendly & not at all off-putting. He replaced the part & I look forward to not having to ck the refrigerator to see if it's running or not. He gave good instruction on not putting items in, that block circulating the air.

Helaine G,

Sultan, WA
Amazing
June 25, 2026
Overall rating

Jarrod was amazing. He was professional extremely knowledgeable and very helpful!

Desiree M,

Trenton, NJ
Refrigerator repair
June 25, 2026
Overall rating

Jonathan was friendly, professional , thorough and right on time. Thanks

Dan S,

Corpus Christi, TX