GE Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Excellent service
They kept in contact and I knew exactly when he would be here. My problem was the user but wrong water filters with correct numbers GE should identify the filters. But live the service from Sears
Barbara J, Clarkesville, GA
Came in
Mark came in evaluated the work and got right to work he finished in less than an hour Thank you
Frank D, Suffolk, VA
Excellent service!
He arrived on time. Kept the area clean while working, did a great job and we were very satisfied with his work.
Julienne M, Napa, CA
Great Tech!
Jim is very helpful and nice. I appreciate the text notifications about his arrival time. He got the repair done quickly. Jim patiently explained how to use the payment scanner. Very good experience with Sears Home Services.
Kathy M, Port Monmouth, NJ
Service repair
Eric was very knowledgeable and did a great job. Was very professional and pleasant to have him work on washing machine.
Gary F, Felton, DE
Technician
Gerry was very polite, friendly, and professional. Extremely pleased with service provided. Five stars for him.
Patricia F, Kenesaw, NE
Refrigerator water leak
Very good service. The service person was friendly and capable.
Astrid W, Newaygo, MI
Dishwasher
Great eye for the problem, and speed in addressing it.
Horace A, Jersey City, NJ
Good communicator
He was patient; and communicated the process very well including all necessary steps.
Folu A, Middletown, DE
Service with confidence and a smile
My refrigerator broke down one month ago, trying to get service was a nightmare with their subcontractor nex appliance who was a no show! I had to BEG for the in-house tech who was finally assigned: BRIAN T. I could not have been happier to see him! He ordered the parts we needed and fixed our fridge. Sears took one month to make this happen. Sears is a broken company. Experienced employees have left a vacuum for techs who know what they are doing. Nex Appliance finally called us back. He was on vacation and Sears was referring customers to him for service! Not a very good working relationship! Brian T is one of the few experienced techs they have left. Give the guy a raise and pair him up with an intern so he can train the next generation to fix our appliances. GOD bless Brian T and his colleagues in the field. The customer service staff tries to help but the company is a stripped down dinosaur in a modern world . Shop elsewhere! Caveat Emptor!!!! JR
James R, Hampton Bays, NY
