Electrolux repair reviews
All Reviews are from verified customers of Sears Home Services.11–20 of 425 Reviews
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Used them 3 days ago and they saved me tonsThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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This is the third time I have had someone to fix my dishwasher. Still not fixed, said he couldn't wait long enough to watch it misbehave. Now I have my 4th appointment scheduled. Machine shuts itself off every 4 minutes. I have been on hold several times for over an hour and have finally hung up. Ridiculous "customer service."We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Little late but finally my electrodux washer its working like new.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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The company set the day and time. No show no call. When I finally got someone after. 48 min hold they said they are coming tomorrow. They tried to make it sound as if I had it wrong. I set the apt in a text. Written proof on time and date. When tech arrived he said he would come back to fix problem. He has not been back and again no call for or info on when they might fix problem. Ordering parts he said. Years ago sears had the parts delivered to my house. This company they are using now instead of sears employees is pathetic!Dear Carole, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team. As per our records we see that the status is complete for Service Order # 7670-43838299 technician comments is 48 INCH UNIT THEY REQUIRE ONE-ON-ONE PERSONAL TO DO THE JOB. For further assistance we request you contact PABA Protection Agreement Benefits Administration at 800-927-7836 to claim the replacement and the Hours of Operation: Mon-Fri 8am-6pm CST / Sun & Sat Closed.
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Have nothing but the best to say. As ratings below indicate. The service provided what is what I expect but receive. Would contact SHS Home Services again if needed.HI JERRY ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Our contractor called us to let us know when he would arrive, he was very punctual, courteous and knowledgeable.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Disappointed I have a Sears warranty paid over these past five years my washer needs to be repaired and they can’t seem to solve the problem I’m very disappointed frustrated I’m at wits end, Very unhappy customerLILLIAN C, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team. Further, we see that the service for your Washer is scheduled on 09/01/2020.
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This was year 4 of a 5 year maintenance agreement. The Electrolux is doing well.HI THOMAS ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Greg did a great job. Needed a part for the washer and had it if the same day. A first for me.Hello Terry, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Diagnosed and fixed my washer quickly. Arrived on-time, explained the issues clearly and did a great job. Highly recommendedHello Paul, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!