Carrier repair reviews

All Reviews are from verified customers of Sears Home Services.
4.3 out of 5 stars

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  1. Lots of stress-no service!

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    Called for A/C service 24 April.First appointment 30 April - tech never came. Rescheduled for 6 May. Tech diagnosed problem. Said he could not fix and Sears would get a 3rd party contractor to fix it. Im would be notified. I called repeatedly but could only find out that I had an appointment for 16 May. Same tech arrived . No part and said 3rd party contractor would fix it. On the 17th I called a local contractor. Repair was completed on the 18th. I had contacted Sear4s Benefits for authorizastion for the contractor on the 16th but they refused. Sears rescheduled sevice for the 21 on their own. Same tech called at 5:50 PM and asked whether therepair was complete. Sears refuses to reimburse me for the repair even though I have had a Protective Agreement with them since 1993. They even told me that the PA was void because I had a 3rd party repair the A/C.!!
    HUNTSVILLE, AL
    May 24, 2019
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  2. A/C Repair

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    Excellent service! Diagnosed the problem; provide options with prices, and completed the repair in a timely fashion. Technician was very flexible with scheduling within four-hour time frame. The price was reasonable for the service provided.
    RIVERVIEW, FL
    May 23, 2019
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  3. Excellent Service

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    We used the service Sat and was very please with our routine maintenance check up.
    PENSACOLA, FL
    May 21, 2019
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  4. Great technician

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    This is not the first time I had this technician and he is always very thorough and very helpful
    PORT ST LUCIE, FL
    May 19, 2019
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  5. I could not ask for more.

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    I wanted to get my HVAC checked out before Summer. The technician did a great job.
    LITTLE ROCK, AR
    May 19, 2019
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  6. Incomplete Work

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    Service technician did not go in attic to inspect blower and ducts.
    BELLFLOWER, CA
    May 18, 2019
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    We apologize for the tech not completing the service. We have sent you separately an email requesting additional information
    SHS Social Care Team. on May 20, 2019
  7. GREAT SERVICE

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    CARLOS GOT OUR SYSTEM UP AND RUNNING
    SAN ANTONIO, TX
    May 17, 2019
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  8. General Service on my AC.

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    This was my annual check up.
    LAKE ZURICH, IL
    May 17, 2019
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  9. Did a good job!

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    Service was excellent. Checked furnis & vents to make sure all was running well.
    DALY CITY, CA
    May 16, 2019
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  10. Great technician, awesome service

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    Friendly and responsive tech [can't write here due to thingy keeps on popping up]
    MADERA, CA
    May 14, 2019
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