100 Crossroads Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (26 reviews)
Range servicing
August 18, 2023
Overall rating

Sam was very professional and fixed the problem in no time. My experience with Sears home service has exceeded expectations.

Kannan A, Mount Hope, WV

Sears repair man Sam
August 18, 2023
Overall rating

Professional and courteous. Gave good advice. Was on good time.

G W, Beckley, WV

Great Serviceman
August 18, 2023
Overall rating

Sam was very polite, courteous, informative and patient. Because I was only available on Fridays, he worked with me and my schedule. He did a fantastic job and of everything we needed another repair, we would definitely want Sam.

Kevin Kiser, Montcalm, WV

Dishwasher repair
August 06, 2023
Overall rating

Our service technician, Sam was very polite , professional and knowledgeable! He did a great job repairing our dishwasher!

Joan M, Crab Orchard, WV

Technician Jimmy T
August 22, 2023
Overall rating

The technician was very professional and appeared to know and understand repair of my washer. I did however, miss the part about moving the appliance and maybe marring my floor, although I apparently signed the form (I'm sure that was my mistake). Overall, I was happy with the experience.

Cynthia K, N Tazewell, VA

Service
January 08, 2025
Overall rating

Daniel did an excellent job fixing my freezer. I would definitely recommend him. Sears' AI department though needs some work.

Cheryl W, Wytheville, VA

Customer service response - Dear, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!

Sears Home Services on January 08, 2025

Average Rating: 4.8/5 (26 reviews)