100 Crossroads Mall Reviews

Read reviews from customers who used our services at 100 Crossroads Mall


Total reviews

28


Average Rating

4.9/5

Excellent
April 03, 2026
Overall rating

He knew right off what the problem was, we are now getting ice!

Daryl P,

Bland, VA
Finally completed after many delays, no follow up.
July 30, 2025
Overall rating

Daniel did a fine job. It is you company and service dept. that leave much to be desired as to how this whole experience was handled. I will no longer be needing your service in the future and as of today, I will cancel my contract with Sears Home Services. Reminded me of the horrible experience I had with AHS. (American home shield) Many delays, no communication on why the first date was cancelled and then re-booked weeks our and myself having to take more time off. Enough....it ends today.

Michael S,

Wytheville, VA
Wonderful to work with
August 20, 2024
Overall rating

Jimmy was kind, knowledgeable and very helpful. We were grateful for his help and offering support and best option for fixing our stove.

Adella W,

Wytheville, VA
Service on 7/16/24
July 16, 2024
Overall rating

Excellent Service Very Well Mannered He explained things well about what repairs needed to be fixed

Carla F,

Phelps, KY
Samuel's work
February 28, 2024
Overall rating

Samuel does a great job. Takes his time to do the job correctly and informs us of what is needed.

Calvin T,

Daniels, WV
Great Service
November 02, 2023
Overall rating

Jimmy has been to our house several times to work on various equipment. He is always prompt, courteous, and does a great job correcting our problems. Excellent!!

Steve B,

Bluefield, VA
Kenmore Elite Washer Repair
October 24, 2023
Overall rating

Tony was very knowledgeable and thorough. He is an excellent technician.

William B,

Phelps, KY
Technician
October 20, 2023
Overall rating

Sam is a people person first of all, he is very knowledgeable and he takes his time in explaining what the problem is regarding the gas boiler, and what has to be done after doing an inspection of the gas boiler, and what will be needed to repair it. Sam is very good at what he does. So, I give Sam a 5 star rating on his service.

Robert J,

Bluefield, WV
Freezer Repair
October 18, 2023
Overall rating

Sam was very professional and knowledgeable. He arrived on time.

Ellen C,

Beckley, WV
Awesome technician
October 18, 2023
Overall rating

Awesome technician and person..professional and extremely knowledgeable..able to fix the issue quickly

Steven D,

Wytheville, VA