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100 Crossroads Mall Reviews
Read reviews from customers who used our services at 100 Crossroads Mall
Total reviews
28
Average Rating
4.9/5
Excellent
He knew right off what the problem was, we are now getting ice!
Daryl P,
Bland, VAFinally completed after many delays, no follow up.
Daniel did a fine job. It is you company and service dept. that leave much to be desired as to how this whole experience was handled. I will no longer be needing your service in the future and as of today, I will cancel my contract with Sears Home Services. Reminded me of the horrible experience I had with AHS. (American home shield) Many delays, no communication on why the first date was cancelled and then re-booked weeks our and myself having to take more time off. Enough....it ends today.
Michael S,
Wytheville, VAWonderful to work with
Jimmy was kind, knowledgeable and very helpful. We were grateful for his help and offering support and best option for fixing our stove.
Adella W,
Wytheville, VAService on 7/16/24
Excellent Service Very Well Mannered He explained things well about what repairs needed to be fixed
Carla F,
Phelps, KYSamuel's work
Samuel does a great job. Takes his time to do the job correctly and informs us of what is needed.
Calvin T,
Daniels, WVGreat Service
Jimmy has been to our house several times to work on various equipment. He is always prompt, courteous, and does a great job correcting our problems. Excellent!!
Steve B,
Bluefield, VAKenmore Elite Washer Repair
Tony was very knowledgeable and thorough. He is an excellent technician.
William B,
Phelps, KYTechnician
Sam is a people person first of all, he is very knowledgeable and he takes his time in explaining what the problem is regarding the gas boiler, and what has to be done after doing an inspection of the gas boiler, and what will be needed to repair it. Sam is very good at what he does. So, I give Sam a 5 star rating on his service.
Robert J,
Bluefield, WVFreezer Repair
Sam was very professional and knowledgeable. He arrived on time.
Ellen C,
Beckley, WVAwesome technician
Awesome technician and person..professional and extremely knowledgeable..able to fix the issue quickly
Steven D,
Wytheville, VAReview of refrigerator repair
Sam did a great job, was knowledgeable and very helpful
Tomi Lilly,
Daniels, WVGreat service
He came on time had parts on truck fixed my washer love it
Linette D,
Coal City, WVGreat Service Man
Very nice guy that was knowledgeable at his job. I asked questions and he had the answers. Thank you for for sending him. God 🙌 bless your. I am upset with the company that refuse to give me a warranty for my dryer. Other than that your man Sam done a great 👍 👌 👏 job.
Mergie B,
Beckley, WVGood Service Repaired cooktop
Thank you Jimmy for repairing my one burnt out burner on my counter cooktop!
Deborah E,
Rural Retreat, VArefrig repair
A GREAT JOB , WELL DONE . THIS REPAIRMAN IS EXCELLANT.
Paul Smith,
Fayetteville, WVVery friendly!!
Felt safe and he is friendly
Jamesmaxin B,
Nimitz, WVDryer
He was very knowledgeable and explained everything to me so that I could understand the issue.
Nancy N,
Princeton, WVDon't know what you want.
Very professional. Very knowledgeable. Could not ask for any better.
Robert P,
Princeton, WVReview Rate Grady
Grady is one of best and most efficient technicians Sears has ever had. He goes above and beyond to make sure the problem is fixed. I have been with sears for over 50 years and I would give him a A+++++ rating anytime. Sears should be proud to have such a great employee. Thank You
Joyce P,
Rural Retreat, VASears Repair Service
Sam was very professional and knowledgeable. He did an excellent job at repairing my appliances. I would highly recommend him.
Linda C,
Cyclone, WVRefrigerator service
Person was knowledgeable, respectful and prompt for the appointment and took care of the problem in a short time.
Nasreen D,
Princeton, WVRepair water leak in refrigerator
Prompt service. Very helpful . Answered any questions I had
Patricia H,
Princeton, WVRange servicing
Sam was very professional and fixed the problem in no time. My experience with Sears home service has exceeded expectations.
Kannan A,
Mount Hope, WVSears repair man Sam
Professional and courteous. Gave good advice. Was on good time.
G W,
Beckley, WVGreat Serviceman
Sam was very polite, courteous, informative and patient. Because I was only available on Fridays, he worked with me and my schedule. He did a fantastic job and of everything we needed another repair, we would definitely want Sam.
Kevin Kiser,
Montcalm, WV
