100 Huntington Mall Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Wonderful help from Anthony!
Would highly recommend using Anthony for service calls. He was great, knowledgeable, and speedy.
Jonathan K, Banner, KY
Very knowledgeable
Spencer is very knowledgeable about my freezer and explained everything in plain English and in detail. He's also a very personable guy. Will ask for him if i ever need service again!
Cheryl R, Milton, WV
Spencer is the best
You have/had 2 service technicians Spencer and AJ Spencer was just at my house and as always did a fantastic job and he goes above and beyond the duty he has to make sure everything is right. AJ who i understand has quit in last week, was my service tech for my washer and dryer he as well was outstanding everytime. Sears services have driven away several technicians and now my washer service that was scheduled for Dec 31 is most likely canceled my parts are at my house but no tech to install them. You have great technicians but are mismanaged by sears or whoever runs it now. You guys suck, there is no customer service when calling and that is making me leave as a customer. Spencer and AJ were Awesome, BUT you guys SUCK!!
Joe B, Ashland, KY
My repair time
Spencer G did a really good job at installing a new compressor and all that goes with it into my refrigerator freezer. In the beginning, he diagnosed the problem right away and gave me some pointers about what to do during the waiting time. He explained things very well, and when installing the new compressor, he was efficient and very knowledgeable.
Beverly M, Huntington, WV
Always helpful
Knowledgeable and professional and always takes the time to inform me on what's going on.
Craig E, Huntington, WV
Professional
Done a great job would have him again to fix problems. Ty
Janie J, West Liberty, KY
Barbara
It was a pleasure working with him he did a excellent job
Barbara W, West Liberty, KY
Excellent communication
Very capable of solving the issue. Very personable. Willing to listen to our concerns.
Lisa M, Wellington, KY
Washer
Very knowledgeable and helpful in diagnosing the issue would def use again
Jeffrey W, Hardy, KY
FIVE STARS
Tony was very courteous. He stayed around making sure every thing was working properly and explained the extended warranty. I had decided not to take it out but he changed my mind.
Jackie P, Salyersville, KY
