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802-552-4364
316 Service Rd Reviews
Read reviews from customers who used our services at 316 Service Rd
Total reviews
51
Average Rating
4.5/5
Knowledgeable, friendly and courteous technicians.
Kari F,
Customer service response - Thank you for your review, Kari! We're glad to hear that our technicians were knowledgeable, friendly, and courteous.
Sears Home Services on 1773796065503
Jerry H,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1772584827658
We had to pay the $100 service call as agreed. Sean then first analyzed the problem, and determined with his large experience what the problem was. He, fairly quickly, got permission from Choice Home Warranty to proceed with the parts and repair. He diligently ordered the 3 parts necessary and expertly instructed us to do once the parts arrived at our home. We did that and in two days he appeared and fixed the refrigerator/freezer. He was very professional and told us we could use the unit after 24 hours of being plugged in. He also gave us a tip to prevent our food from spoiling again if the unit would quit again, which was to keep a thermometer in each of the refrigerator and freezer sections. The repair was just over $1,000 so we ended up paying less than 10%.
Jan F,
Customer service response - Thank you for your detailed review, Jan! We're happy to hear that Sean's expertise and professionalism ensured a smooth repair process and that you found his advice helpful.
Sears Home Services on 1770943570709
Sean was super friendly and helpful, and arrived without complaint in -24 degree weather!
Cathy M,
Customer service response - Thank you for your review, Cathy! We're glad to hear that Sean was super friendly and helpful, even in such extreme weather conditions.
Sears Home Services on 1769471109828
Sarah P,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1766716299448
Amy A,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1761869287358
Kathy F,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1761787682904
nice guy. rapid service
Scott J,
Customer service response - Thank you for your review, Scott! We're glad to hear you received rapid service and found our technician to be nice.
Sears Home Services on 1761181154826
Nancy J,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1761182338761
Mickey was very nice, professional and did a great job on my cooktop. He cleaned up after himself and I was very impressed. Great service!
cheryl P,
Customer service response - Thank you for your review, Cheryl! We're glad to hear that Mickey provided professional service and left a great impression with his work on your cooktop.
Sears Home Services on 1759369756982
