Appointment Lookup
802-552-4364
316 Service Rd Reviews
Read reviews from customers who used our services at 316 Service Rd
Total reviews
55
Average Rating
4.6/5
Leslie L,
Customer service response - Thank you for the amazing 5-star review, Leslie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1792534663963
Joe is knowledgeable, friendly, and professional.
Barbara O,
Customer service response - Thank you for your feedback, Barbara! We're glad to hear Joe was knowledgeable, friendly, and professional during your service.
Sears Home Services on 1790561890616
Lisa S,
Customer service response - Thank you for the amazing 5-star review, Lisa! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786107995065
Very knowledgeable and friendly. Explained in detail what was wrong and my next steps to fix. Was able to diagnose, but because it was a warranty issue, he was not able to repair. I had to contact LG for the repair.
David Z,
Customer service response - Thank you for your feedback, David! We're glad to hear you found the service knowledgeable and friendly, and that you received a detailed explanation for your next steps.
Sears Home Services on 1786022996734
Knowledgeable, friendly and courteous technicians.
Kari F,
Customer service response - Thank you for your review, Kari! We're glad to hear that our technicians were knowledgeable, friendly, and courteous.
Sears Home Services on 1773796065503
Jerry H,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1772584827658
We had to pay the $100 service call as agreed. Sean then first analyzed the problem, and determined with his large experience what the problem was. He, fairly quickly, got permission from Choice Home Warranty to proceed with the parts and repair. He diligently ordered the 3 parts necessary and expertly instructed us to do once the parts arrived at our home. We did that and in two days he appeared and fixed the refrigerator/freezer. He was very professional and told us we could use the unit after 24 hours of being plugged in. He also gave us a tip to prevent our food from spoiling again if the unit would quit again, which was to keep a thermometer in each of the refrigerator and freezer sections. The repair was just over $1,000 so we ended up paying less than 10%.
Jan F,
Customer service response - Thank you for your detailed review, Jan! We're happy to hear that Sean's expertise and professionalism ensured a smooth repair process and that you found his advice helpful.
Sears Home Services on 1770943570709
Sean was super friendly and helpful, and arrived without complaint in -24 degree weather!
Cathy M,
Customer service response - Thank you for your review, Cathy! We're glad to hear that Sean was super friendly and helpful, even in such extreme weather conditions.
Sears Home Services on 1769471109828
Sarah P,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1766716299448
Amy A,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1761869287358
Kathy F,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1761787682904
nice guy. rapid service
Scott J,
Customer service response - Thank you for your review, Scott! We're glad to hear you received rapid service and found our technician to be nice.
Sears Home Services on 1761181154826
Nancy J,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1761182338761
Sean and Joe were very nice, professional and did a great job on my refrigerator and I was very impressed. They are trying everything to find a solution to the problem and I appreciate that. They really care!
cheryl P,
Customer service response - Thank you for your review, Cheryl! We're glad to hear that Mickey provided professional service and left a great impression with his work on your cooktop.
Sears Home Services on 1759369756982
Pleasant gentleman
Regis H,
Customer service response - Thank you for your review, Regis! We're glad to hear that our technician provided a pleasant service experience.
Sears Home Services on 1752456096535
Over the years Micky has repaired our oven, dryer and 2 washers. Couldn't be happier with his work.
Susan H,
Customer service response - Thank you for your review, Sue! We're delighted to hear that Micky has consistently provided excellent service for your appliances over the years.
Sears Home Services on 1752456096219
Mickey was awesome!! His experience made for a quick diagnosis and repair, allowing us to get back to laundry (Yay!) But really, this is a great technician!
Cara M,
Customer service response - Thank you for your review, Cara! We're thrilled to hear that Mickey's experience led to a quick diagnosis and repair, and we're glad you found him to be a great technician.
Sears Home Services on 1752454958285
Marg C,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1751871206527
Michael S,
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1750836176901
Michael B,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1749604100996
He was on time, very pleasant and extremely helpful.
Beth T,
Customer service response - Thank you for your review, Beth! We're pleased to hear that our technician was punctual, pleasant, and extremely helpful.
Sears Home Services on 1749083225927
Bobbie S,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1746069298197
Knowledgeable, polite, neat.
Sunny C,
Customer service response - Thank you for your review, Sunny! We're pleased to hear that our service was knowledgeable, polite, and neat.
Sears Home Services on 1733908062150
Mickey is great. Knowledgeable about the appliances and clear with explaining. While I am not having him do the repair on my washer, I have had him repair other appliances in the past and he knows his stuff
CHERYL I,
Customer service response - Thank you for your review, Cheryl! We're glad to hear that Mickey provided knowledgeable and clear explanations, and we appreciate your trust in his expertise with past repairs.
Sears Home Services on 1732690935687
Jack H,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1732236483835
