316 Service Rd Reviews
Read reviews from customers who used our services at 316 Service Rd
Total reviews
51
Average Rating
4.5/5
Excellent service and promptness! Very pleased
Liz F,
Customer service response - Thank you for your positive review, Liz! We're delighted to hear you were pleased with our excellent service and promptness.
Sears Home Services on 1725587232020
Mickey was excellent. He was quick to diagnose and also provide feedback and recommendations to my warranty company.
Kristine J,
Customer service response - Thank you for sharing your experience with Mickey! We're glad he was able to provide quick and helpful service, and we appreciate your feedback.
Sears Home Services on 1725499444384
Joe was very helpful, friendly, detail oriented, very thorough and was wonderful to work with. He went above and beyond multiple times while here to help me get my appliances fixed correctly. Asked if I had any concerns or questions and answered all of them. I am so glad to have Joe as a Repair Tech in my area to help. He is the best!
Tammy C,
Customer service response - Thank you for your wonderful feedback about Joe! We're delighted to hear he provided such thorough and attentive service, and we're proud to have him on our team.
Sears Home Services on 1724295844917
The technician was friendly and efficient.
Bill B,
Customer service response - Thank you for your feedback! We're pleased to hear that our technician provided friendly and efficient service.
Sears Home Services on 1724296138877
cindy M,
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on 1721963948118
Joseph was very attentive, friendly and went above and beyond the call of duty! We were lucky to have him be assigned to us!
Patty D,
Customer service response - Thank you for sharing your positive experience with Joseph; his dedication is a great representation of our team's commitment to going above and beyond. We're thrilled to hear he made a difference in your service experience!
Sears Home Services on 1721963052296
Cheryl C,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1721276073646
Linda H,
Customer service response - A big thank you, Linda, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1717634960963
Gregory was awesome. The one problem is a door shelf's has already broken. Can you please send us a new replacement? You should have our refrigerator and address on hand. Thank you Still waiting for the refrigerator door shelf. It is May 6th 2024. Have not received it as of yet. STILL WAITING, WE HAVEN'T HEARD ANYTHING FROM YOU YET. IT IS MAY 31ST TOMORROW AND STILL HAVE NOT RECEIVED THE REPLACEMENT REFRIGERATOR DOOR SHELF.
Marie J,
Customer service response - We apologize for the inconvenience with the door shelf; Gregory will ensure a replacement is sent to you promptly. Thank you for bringing this to our attention.
Sears Home Services on 1711928156132
Great service and fix the washer with no time
Jim B,
Customer service response - Thank you for taking the time to leave a review. We appreciate your feedback and are glad that you were satisfied with our service and the quick repair of your washer.
Sears Home Services on 1705034745388