316 Service Rd Reviews
Read reviews from customers who used our services at 316 Service Rd
Total reviews
53
Average Rating
4.5/5
I got a call in the morning with an estimated time of arrival that was right on. He was professional and courteous when he arrived. He explained what the problem was in terms I could understand. Everything you hope for when people are Coming to your home.
Bob (,
Customer service response - Thank you for your detailed feedback! We're delighted to hear that our technician provided a timely, professional, and clear service experience.
Sears Home Services on 1726710326858
Virgil has helped us so much, so many times! He always goes above and beyond to make sure our appliances are working right. He also is super easy to work with, communicates well & helps us understand exactly what is taking place. He is an incredible representation for what good, trustworthy, hard working people look like!
Bonnie C,
Customer service response - Thank you for your wonderful feedback about Virgil! We're thrilled to hear he consistently provides exceptional service and represents our values so well.
Sears Home Services on 1725587126747
Excellent service and promptness! Very pleased
Liz F,
Customer service response - Thank you for your positive review, Liz! We're delighted to hear you were pleased with our excellent service and promptness.
Sears Home Services on 1725587232020
Mickey was excellent. He was quick to diagnose and also provide feedback and recommendations to my warranty company.
Kristine J,
Customer service response - Thank you for sharing your experience with Mickey! We're glad he was able to provide quick and helpful service, and we appreciate your feedback.
Sears Home Services on 1725499444384
Joe was very helpful, friendly, detail oriented, very thorough and was wonderful to work with. He went above and beyond multiple times while here to help me get my appliances fixed correctly. Asked if I had any concerns or questions and answered all of them. I am so glad to have Joe as a Repair Tech in my area to help. He is the best!
Tammy C,
Customer service response - Thank you for your wonderful feedback about Joe! We're delighted to hear he provided such thorough and attentive service, and we're proud to have him on our team.
Sears Home Services on 1724295844917
The technician was friendly and efficient.
Bill B,
Customer service response - Thank you for your feedback! We're pleased to hear that our technician provided friendly and efficient service.
Sears Home Services on 1724296138877
cindy M,
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on 1721963948118
Joseph was very attentive, friendly and went above and beyond the call of duty! We were lucky to have him be assigned to us!
Patty D,
Customer service response - Thank you for sharing your positive experience with Joseph; his dedication is a great representation of our team's commitment to going above and beyond. We're thrilled to hear he made a difference in your service experience!
Sears Home Services on 1721963052296
Cheryl C,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1721276073646
Linda H,
Customer service response - A big thank you, Linda, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1717634960963