316 Service Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
cindy M
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on July 25, 2024
Patty D
Joseph was very attentive, friendly and went above and beyond the call of duty! We were lucky to have him be assigned to us!
Customer service response - Thank you for sharing your positive experience with Joseph; his dedication is a great representation of our team's commitment to going above and beyond. We're thrilled to hear he made a difference in your service experience!
Sears Home Services on July 25, 2024
Cheryl C
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on July 17, 2024
Linda H
Customer service response - A big thank you, Linda, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 05, 2024
Marie J
Gregory was awesome. The one problem is a door shelf's has already broken. Can you please send us a new replacement? You should have our refrigerator and address on hand. Thank you Still waiting for the refrigerator door shelf. It is May 6th 2024. Have not received it as of yet. STILL WAITING, WE HAVEN'T HEARD ANYTHING FROM YOU YET. IT IS MAY 31ST TOMORROW AND STILL HAVE NOT RECEIVED THE REPLACEMENT REFRIGERATOR DOOR SHELF.
Customer service response - We apologize for the inconvenience with the door shelf; Gregory will ensure a replacement is sent to you promptly. Thank you for bringing this to our attention.
Sears Home Services on March 31, 2024
Jim B
Great service and fix the washer with no time
Customer service response - Thank you for taking the time to leave a review. We appreciate your feedback and are glad that you were satisfied with our service and the quick repair of your washer.
Sears Home Services on January 11, 2024
Lauren G
Great, reliable repairman
Customer service response - Thank you for taking the time to leave a review. We are glad to hear that you found our repairman to be great and reliable. We appreciate your feedback!
Sears Home Services on January 11, 2024
Barry S
Great tech, honest up front
Karen B
The service technician was professional and efficient.
Gisele T
Was able to solve problems