Appointment Lookup
802-552-4364
316 Service Rd Reviews
Read reviews from customers who used our services at 316 Service Rd
Total reviews
53
Average Rating
4.5/5
Gregory was awesome. The one problem is a door shelf's has already broken. Can you please send us a new replacement? You should have our refrigerator and address on hand. Thank you Still waiting for the refrigerator door shelf. It is May 6th 2024. Have not received it as of yet. STILL WAITING, WE HAVEN'T HEARD ANYTHING FROM YOU YET. IT IS MAY 31ST TOMORROW AND STILL HAVE NOT RECEIVED THE REPLACEMENT REFRIGERATOR DOOR SHELF.
Marie J,
Customer service response - We apologize for the inconvenience with the door shelf; Gregory will ensure a replacement is sent to you promptly. Thank you for bringing this to our attention.
Sears Home Services on 1711928156132
Great service and fix the washer with no time
Jim B,
Customer service response - Thank you for taking the time to leave a review. We appreciate your feedback and are glad that you were satisfied with our service and the quick repair of your washer.
Sears Home Services on 1705034745388
Great, reliable repairman
Lauren G,
Customer service response - Thank you for taking the time to leave a review. We are glad to hear that you found our repairman to be great and reliable. We appreciate your feedback!
Sears Home Services on 1705036273273
Great tech, honest up front
Barry S,
The service technician was professional and efficient.
Karen B,
Was able to solve problems
Gisele T,
Very, very, good experience!!
Jan F,
Donavan O,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1762131563728
I would avoid this company. All scheduling and communications is AI Bot, no way to speak to an employee. Yesterday, I confirmed my appointment for today to repair my Maytag washer. Tbe service window was 8am-5pm (ridiculous). At 2:30pm, I check their service appointment portal … my appointment was moved out 5 days without any notification. I wish I would not have driven 2 hours ti my cabin for this appointment. I’m owed an apology.
Pat O,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1760928277842
Service technician came 5 times and one no call no show before machine was repaired also installed wrong part knew it was wrong part and left
Thomas B,
Customer service response - Thank you for your review, Thomas! We're glad to hear you had a professional and great experience with our service.
Sears Home Services on 1758762009684
