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802-552-4364
316 Service Rd Reviews
Read reviews from customers who used our services at 316 Service Rd
Total reviews
51
Average Rating
4.5/5
Great, reliable repairman
Lauren G,
Customer service response - Thank you for taking the time to leave a review. We are glad to hear that you found our repairman to be great and reliable. We appreciate your feedback!
Sears Home Services on 1705036273273
Great tech, honest up front
Barry S,
The service technician was professional and efficient.
Karen B,
Was able to solve problems
Gisele T,
Very, very, good experience!!
Jan F,
Donavan O,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1762131563728
I would avoid this company. All scheduling and communications is AI Bot, no way to speak to an employee. Yesterday, I confirmed my appointment for today to repair my Maytag washer. Tbe service window was 8am-5pm (ridiculous). At 2:30pm, I check their service appointment portal … my appointment was moved out 5 days without any notification. I wish I would not have driven 2 hours ti my cabin for this appointment. I’m owed an apology.
Pat O,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1760928277842
Service technician came 5 times and one no call no show before machine was repaired also installed wrong part knew it was wrong part and left
Thomas B,
Customer service response - Thank you for your review, Thomas! We're glad to hear you had a professional and great experience with our service.
Sears Home Services on 1758762009684
Did a really crappie job
Joshua B,
Customer service response - We apologize for the trouble you've faced, Joshua. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1756439615112
Frank M,
Customer service response - Hi, Frank, we are sorry to see we didn't meet your expectations with Sears Appliance Repair. If you would like to provide us with more details, we would be happy to hear anything we can do to ensure you have a better experience next time. Please send us a direct message at Facebook.com/SearshomeServices/.
Sears Home Services on 1708274194132
