Sears LogoHeader Sears Logo

53 W Towne Mall C Reviews

Read reviews from customers who used our services at 53 W Towne Mall C

Total reviews

178

Average Rating

4.8/5

Wonderful service tech
August 18, 2023
Overall rating

Great experience having John in my home to fix my LG washing machine. He was a pleasure to deal with and got my machine up and running in no time!

Jenny E,

Lone Rock, WI
Top Notch
August 16, 2023
Overall rating

you could not ask for a more personable, knowledgeable and efficient repair tech

Christopher B,

Madison, WI
Helpful, top notch refrigeration technician!
August 16, 2023
Overall rating

Very pleased with the diagnosis and advice provided by Ismael. His mix of technical skills and engaging personality put us at ease. We had an intermittent problem and he clearly explained what was going on. Payment process was smooth. While the technician was worth the wait, I found the off-shore call center experience frustrating. (Not familiar with being asked for my "good name"?) Difficult to hear over loud background noise; when the agent confirmed an appointment for "Monday" I was happy, only to read the email confirming the Monday appointment was two weeks away.

Marjorie W,

Madison, WI
Excellent Service
August 16, 2023
Overall rating

Anthony did an exceptional job at getting our AC unit working to its full capacity. He was very knowledgeable and answered all of the questions that I had. It was a pleasure working with him.

Kyle S,

Waunakee, WI
Washer repair
August 16, 2023
Overall rating

Professional and respectful. Instructive and informative. John is skilled and knowledgeable.

Sherrie M,

Madison, WI
Refrigerator
August 15, 2023
Overall rating

He was excellent. He answered all our questions and replaced the mother board quickly.

Jill C,

Madison, WI
Washer repair
August 15, 2023
Overall rating

John knew what he was doing. He was a good communicator and professional. His honesty and work ethic were awesome.

Sherrie M,

Madison, WI
Dryer repair
August 12, 2023
Overall rating

John is the best! Super knowledgeable and explains everything well. He is an excellent technician, thoughtful, and kind. So lucky to have him help us out!

Daniel T,

Madison, WI
Dryer
August 10, 2023
Overall rating

Good job

Jan H,

Madison, WI
Stove repair
August 09, 2023
Overall rating

Great service and very personable with a smile. Would highly recommend him. Was so glad it was him who came.

Tracy H,

Madison, WI