53 W TOWNE MALL C REPAIR REVIEWS
All reviews are from verified customers of Sears Home Services
Ismael was very personable and thoughtful.
Ismael came to both appointments on time, and repaired the problem very professionally.
Patricia R, Verona, WI
He and his helper Steven had the problem sold on no time.
Lise S, Fitchburg, WI
Everything went quickly and smoothly. They provided excellent, professional service.
Joseph C, Dane, WI
Service for microwave
Alfonso's communication and arrival time were perfect. He is very nice, professional and knew exactly what was wrong and resolved our issue. Perfect customer service. Now if I could get service like this for my refrigerator all would be good, but after 5 weeks my work is gone missing and I haven't had a refrigerator for 5 weeks and can't talk to a human.
Terri C, Albany, WI
Experienced, professional microwave repair
Alfonso did an efficient job repairing my microwave. I appreciate his expertise and professionalism.
Tricia B, Belleville, WI
Michael K is a great technician!
He arrived early in the day and put in new parts and gor refrigerator in good working condition. He is easy to talk to and is very knowledgeable in his field.
Susan B, La Valle, WI
Fast and Courteous Service
John diagnosed the problem with my dryer immediately and fixed it promptly.
Mary H, Fitchburg, WI
Wonderful service tech
Great experience having John in my home to fix my LG washing machine. He was a pleasure to deal with and got my machine up and running in no time!
Jenny E, Lone Rock, WI
you could not ask for a more personable, knowledgeable and efficient repair tech
Christopher B, Madison, WI
Helpful, top notch refrigeration technician!
Very pleased with the diagnosis and advice provided by Ismael. His mix of technical skills and engaging personality put us at ease. We had an intermittent problem and he clearly explained what was going on. Payment process was smooth. While the technician was worth the wait, I found the off-shore call center experience frustrating. (Not familiar with being asked for my "good name"?) Difficult to hear over loud background noise; when the agent confirmed an appointment for "Monday" I was happy, only to read the email confirming the Monday appointment was two weeks away.
Marjorie W, Madison, WI
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