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  3. Wisconsin
  4. Madison
  5. Sears Appliance Repair
  6. 53 W Towne Mall C
  7. Reviews


All reviews are from verified customers of Sears Home Services

Average Rating: 4.7/5 (61 reviews)
Ismael was very personable and thoughtful.
September 25, 2023
Overall rating

Ismael came to both appointments on time, and repaired the problem very professionally.

Patricia R, Verona, WI

September 21, 2023
Overall rating

He and his helper Steven had the problem sold on no time.

Lise S, Fitchburg, WI

Great Service
September 14, 2023
Overall rating

Everything went quickly and smoothly. They provided excellent, professional service.

Joseph C, Dane, WI

Service for microwave
September 13, 2023
Overall rating

Alfonso's communication and arrival time were perfect. He is very nice, professional and knew exactly what was wrong and resolved our issue. Perfect customer service. Now if I could get service like this for my refrigerator all would be good, but after 5 weeks my work is gone missing and I haven't had a refrigerator for 5 weeks and can't talk to a human.

Terri C, Albany, WI

Experienced, professional microwave repair
August 25, 2023
Overall rating

Alfonso did an efficient job repairing my microwave. I appreciate his expertise and professionalism.

Tricia B, Belleville, WI

Michael K is a great technician!
August 25, 2023
Overall rating

He arrived early in the day and put in new parts and gor refrigerator in good working condition. He is easy to talk to and is very knowledgeable in his field.

Susan B, La Valle, WI

Fast and Courteous Service
August 23, 2023
Overall rating

John diagnosed the problem with my dryer immediately and fixed it promptly.

Mary H, Fitchburg, WI

Wonderful service tech
August 18, 2023
Overall rating

Great experience having John in my home to fix my LG washing machine. He was a pleasure to deal with and got my machine up and running in no time!

Jenny E, Lone Rock, WI

Top Notch
August 16, 2023
Overall rating

you could not ask for a more personable, knowledgeable and efficient repair tech

Christopher B, Madison, WI

Helpful, top notch refrigeration technician!
August 16, 2023
Overall rating

Very pleased with the diagnosis and advice provided by Ismael. His mix of technical skills and engaging personality put us at ease. We had an intermittent problem and he clearly explained what was going on. Payment process was smooth. While the technician was worth the wait, I found the off-shore call center experience frustrating. (Not familiar with being asked for my "good name"?) Difficult to hear over loud background noise; when the agent confirmed an appointment for "Monday" I was happy, only to read the email confirming the Monday appointment was two weeks away.

Marjorie W, Madison, WI

Average Rating: 4.7/5 (61 reviews)

Showing 1 - 10 reviews

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