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43 E Towne Mall Reviews
Read reviews from customers who used our services at 43 E Towne Mall
Total reviews
158
Average Rating
4.8/5
Alex carefully diagnosed and resolved the problem.
Knowledgeable, informative, courteous, engaging. Efficient and thorough. Excellent repair service.
Thomas B,
New Lisbon, WIReview
He was prompt and professional. Was able to diagnose the problem.
N L,
Black Earth, WIGreat job
He was very friendly and knowledgeable, he was able to tell me what was wrong with my washing machine.
Tyler B,
Baraboo, WIThank you
John was very helpful and explained what was going on with our washer. Great Job Greatly appreciated.
Dennis G,
Sun Prairie, WIService call by John
As always excellent service, fast, professional and friendly. Thank you John. A+++
Peter M,
Waunakee, WIKind
Alex was efficient, respectful and kind. He should be commended for being excellent at his job.
Debra B,
Spring Green, WIPrompt and polite, BUT washer is still leaking.
I rated Logan a 4. After he left I ran a load of laundry in the Delicate Cycle. I actually had more of a leak when running the washer than I did before he arrived. Water again pooled underneath the lower right side of the washer. Logan did run a system check before leaving and showed me what repairs he made. He was super polite and pleasant, but I still have a leak. The previous issue with the Delicate and Permanent Press Cycles making a buzzing sound and not starting up seem to be resolved.
Clark B,
Mcfarland, WIGE washer Repair
Was very happy with finding out that the washer plate only needed a screw tightened. We thought that was the problem with the grinding noise but it wasn't. The washer still makes a grinding noise going into the wash cycle. So I had to schedule another repair appointment. Service was great by Alex. Just wished we had explored the noise a little farther so we didn't have to schedule another appointment. Did excellent job on cleaning the dryer out.
Susan M,
Adams, WIUntitled
Michael is not very personable. Did his job but never said much. Never smile or how you doing today or even have a nice day on the way out. He needs some people skills. I also did NOT get a phone call telling me when he would be here.
Carol V,
Montello, WIFirst appt. came without parts for repairs.
Michael ordered part and had to return to install. He put in the part and left but when owner tried to remove the ice bin could not remove it. We called Michael back to the house and he worked diligently to get ice maker and bin to work properly. Wires behind the ice maker kept getting in the way, We give him credit for sticking with it but he should have checked proper ice bin removal initially. He is very quiet and hard to communicate with. Could work on interpersonal skills a bit.
Larry D,
Portage, WI