2500 Milton Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Barbara W
John, our technician, was very friendly, very knowledgeable, diagnosed our problem. Within two minutes of the time he came in the door, explained the proper use of our dishwasher, and was very helpful!
Customer service response - Thank you for your review, Barbara! We're happy to hear that John was friendly, knowledgeable, and helpful in diagnosing your problem and explaining the proper use of your dishwasher.
Sears Home Services on May 07, 2025
Sue L
Appropriately friendly and the best repair service of all that have ever been here! I’m thinking of changing to Sears in Blue service from the poor one I have.
Customer service response - Thank you for your review, Sue! We're happy to hear you found our service to be the best and appreciate your consideration of Sears in Blue service.
Sears Home Services on May 04, 2025
Yvonne H
On time and very kind.
Customer service response - Thank you for your review, Yvonne! We're happy to hear that our technician was on time and kind.
Sears Home Services on May 01, 2025
Mike R
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 30, 2025
christina R
My Technician can out and diagnosed my washer, he was very polite and explained everything and even gave me some tips on other appliances, the parts were received quickly and he came back to change them out! Great service all the way around!
Customer service response - Thank you for your review, Christina! We're happy to hear that your technician provided great service, was polite, and offered helpful tips on your appliances.
Sears Home Services on April 29, 2025
Jim O
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 27, 2025
Lydia B
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 27, 2025
Rosary D
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 23, 2025
Terri
Timely, very nice guy. Very helpful.
Customer service response - Thank you for your review, Terri! We're happy to hear that our technician was timely, nice, and helpful.
Sears Home Services on April 22, 2025
Diana L
He was very knowledgeable and very professional! Excellent service person!!!! But we have a problem with the process your company has with not being able to call someone to check on schedule! You texting with someone is useless and the constant rescheduling is ridiculous. You need a better system! There are exceptions that a customer has to discuss, so get people to answer at a phone number!!!!!
Customer service response - Thank you for your feedback, Diana! We're happy to hear you received excellent service, and we apologize for the issues with our scheduling process. Your input is valuable, and we'll work on improving our system.
Sears Home Services on April 17, 2025
