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  1. Home
  2. Locations
  3. Wisconsin
  4. Janesville
  5. Sears Appliance Repair
  6. 2500 Milton Ave
  7. Reviews


All reviews are from verified customers of Sears Home Services

Average Rating: 4.2/5 (163 reviews)
Sears washing machine
May 30, 2023
Overall rating

Shaun was very personable. Communicated well before he arrived by updating his estimated arrival time. He is also very competent and fixed the washer with great skill and knowledge

Dave D, Janesville, WI

Fast, Efficient and Knowledgeable
May 26, 2023
Overall rating

Dave arrived 20 minutes early which was a real bonus so things started off great even before he looked at anything. I left him alone to diagnose and repair my furnace and within about 20 minutes he had completed a PM and replacement of parts. We test ran the furnace and he talked me through my two zone system with confidence. I certainly appreciated the time he took to explain everything and look forward to working with him again. Nice guy.

Brian V, Eagle, WI

The service was great, Sears sucks
May 25, 2023
Overall rating

The technician was fantastic but the support from Sears and all the phone trees suck

Joshuah K, Whitewater, WI

Service call
May 24, 2023
Overall rating

Tech was very prompt and professional. Completed work quickly. Excellent service

Linda M, Eagle, WI

May 24, 2023
Overall rating

Figured out the problem quick and preformed an quick fix. Very professional and really taught me some things I didn't know about my craftsman lawn tractor.

Alex W, North Prairie, WI

Third trip for leaking dishwasher!
May 23, 2023
Overall rating

After the repair men were here the second time and installed a new heater that was leaking, we had a leak in the front of the dishwasher. The only thing that Dave could figure out was that the last guy to work on it assembled it wrong. We will see now if it still leaks!

Wayne S, Fort Atkinson, WI

Excellent service
May 23, 2023
Overall rating

Technician called ahead, was polite and professional, and fully explained the situation with my appliances to me.

Kayte, Janesville, WI

Knowledgeable and courteous service person
October 17, 2021
Overall rating

Service person was courteous, knowledgeable and very professional and reviewed his checkup findings with me, which was appreciated.


Customer service response - We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!

Sears Home Services on October 17, 2021

Tech was super knowledgeable and helpful!!
January 28, 2021
Overall rating

Very pleased with the service. Great value.


Customer service response - Hi Sheila, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!

Sears Home Services on January 28, 2021

dryer fixed
October 30, 2020
Overall rating

Great service tech. Quickly solved the problem.


Customer service response - HI CAROLE ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!

Sears Home Services on October 30, 2020

Average Rating: 4.2/5 (163 reviews)

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