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2500 Milton Ave Reviews
Read reviews from customers who used our services at 2500 Milton Ave
Total reviews
214
Average Rating
4.5/5
Caren C,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1753926334899
Very skilled and supportive
Roger C,
Customer service response - Thank you for your review, Roger! We're happy to hear that you found our service skilled and supportive.
Sears Home Services on 1749772080545
John, the repair man was excellent - everything else about the sears customer service experience was crapola. completely sucks. your attempt at AI is middle school level. will never shop Sears
Michael B,
Customer service response - Thank you for your feedback, Michael. We're glad to hear John provided excellent service, and we apologize for your dissatisfaction with the customer service experience. Your input is important, and we'll work on improvements.
Sears Home Services on 1749433919483
The technician was very knowledgeable , nice and super helpful but the only reason why I can’t give 5 stars is because the repair price is to expensive.
Huberto T,
Customer service response - Thank you for your feedback, Huberto! We're glad to hear our technician was knowledgeable and helpful, and we appreciate your input on the repair pricing.
Sears Home Services on 1745362197724
He taught me stuff about my dryer which was helpful to know!
Katy R,
Customer service response - Thank you for your review, Katy! We're glad to hear that you found the information about your dryer helpful.
Sears Home Services on 1735623116987
Vanessa M,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1726452638629
They sent lots of info but I was not able to personally give feedback or information. If I had more freedom to interact a service trip would not have been necessary. Below you ask for what appliance I was getting repaired but not able to put in correct one. This is not a good survey of service.
Candy F,
Customer service response - We apologize for the inconvenience, Candy. Thank you for your feedback, and we'll work on improving our communication and feedback process.
Sears Home Services on 1769997189984
Hi As soon as mechanics left after fixing the water tube some noise started comping. Kindly do the needful
Surendra B,
Customer service response - We apologize for the inconvenience caused right after the repair. Please rest assured, we will address this promptly to ensure your satisfaction.
Sears Home Services on 1720018580982
The problem is postponing a confirmed appointment. I took the day off only to be told canceling the appointment while I am at home waiting on the day of visit. So I had to purchase a small refrigerator as the next appointment was given after 3 weeks. I wanted to have it fixed and so I agreed. Nothing wrong with Richard but I paid $104.45 for diagnostics that it's not cooling well which I knew. With replacement parts and repair crossing $1000 we had agreed that I may be better off buying a new refrigerator. Very unproductive 2 months of no good result at the expense of a day's salary and diagnostic visit.
Grace K,
Customer service response - We apologize for any inconvenience caused by the postponement of your appointment. We understand your frustration and we apologize for the unproductive experience you had with our service. Thank you for bringing this to our attention and we appreciate your feedback.
Sears Home Services on 1707456536983
Technician was rude and unhelpful. When we asked questions about possible causes for an issue, he wouldn’t answer and just kept saying it wasn’t up to him.
Rosalba R,
Customer service response - We're really sorry to hear about your experience, Rosalba. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1764035306880
