5401 6Th Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dish washer
Very knowledgeable and helpful person
Satish C, Gig Harbor, WA
This guy was super knowledgeable and helpful
He pretty much explained everything he was doing and why. David was very knowledgeable and gave me multiple ideas to help our work better.
Colby H, Tacoma, WA
Best tech ever
Issac was fantastic and really knows his stuff. He was warm but professional and solved my issue. I couldn't be happier.
Louis P, Gig Harbor, WA
Kind, friendly, knowledgeable and respectful
William was efficient and I trusted his evaluation and recommendation. Our fridge will be back in working order in no time!
Desirae S, Tacoma, WA
Sir William strikes again!
Experienced, knowledgeable, personable and helpful. Good insights and instincts with broad technical skills.
James H, Gig Harbor, WA
Skilled technician
He installed a new compressor. Had to be a pain, as the outlets on the new one were on top as opposed to the side on the old one. He asked me to give it 48 hrs to reach temperature. Unfortunately, after waiting that long it's still 40 degrees. Oh, and it sounds like there's a tray of marbles vibrating loudly in the freezer every time the compressor comes on. Not a happy GE customer.
Jeff S, Gig Harbor, WA
Dishwasher Repair
Jacob is an excellent technician. He and Austin worked together. Both were very pleasant and very diligent. Thank you for appliances that work again!
Janice B, Gig Harbor, WA
Knowledgeable
Jacob thoroughly inspected and tested everything possible and could not find why the fridge would not get cold enough, even though I had the settings at Max. He decided to have me keep the control at recommend setting and call back in 24 hrs if I saw a temperature spike in either direction. Turns out it just went up another 4 degrees. Called GE for second appointment.
Jeff S, Gig Harbor, WA
Knowledgeable
Curtis took the back cover off and the control covers in the freezer. Checked everything and could not find any malfunctioning parts. He explained how the fridge is dependent on the cold air from the freezer getting pushed down to the fridge and its design flaw is not allowing that to happen sufficiently. So, it's not going to get cold enough in the fridge.to keep my food from spoiling. Very knowledgeable and professional technician.
Jeff S, Gig Harbor, WA
Great Service
Isaac was courteous and very informative and gave us good information! He was very professional and was able to take care of the issues that were of concern. Look forward to getting the needed parts for the repair.
Katherine B, Gig Harbor, WA
