15711 Aurora Ave N Reviews
Showing most recent reviews from verified customers of Sears Home Services
Mike H
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on December 01, 2024
Bob W
Prompt, knowledgeable, helpful, and quick.
Customer service response - Thank you for your positive feedback, Bob! We're glad to hear that our service was prompt, knowledgeable, and helpful.
Sears Home Services on December 01, 2024
Cheri W
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on November 26, 2024
Ian L
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 23, 2024
Lori T
Honest, timely and communicated well on my washer problem. Would use the service again.
Customer service response - Thank you for your positive feedback, Lori! We're glad to hear you found our service honest and timely, and we look forward to assisting you again.
Sears Home Services on November 16, 2024
Michael M
Tech was prompt, friendly and thorough.
Customer service response - Thank you for your positive feedback, Michael! We're glad to hear that our technician was prompt, friendly, and thorough.
Sears Home Services on November 16, 2024
Sharon E
Curtis was Amazing! Very helpful and kind!
Customer service response - Thank you for your positive feedback, Sharon! We're delighted to hear that Curtis provided helpful and kind service.
Sears Home Services on November 14, 2024
Mona N
Our technician, Mehrdad, was efficient, extremely knowledgeable and was able to help us move forward. Our 20 year-old dryer's needed parts were no longer available, which wasn't a big surprise to us. Mehrdad was able to give us good information for going forward with a replacement. We are very happy with his service and very thankful!
Customer service response - Thank you for your positive feedback, Mona! We're delighted to hear that Mehrdad provided efficient and knowledgeable service, and offered helpful guidance for your dryer replacement.
Sears Home Services on November 13, 2024
Rod S
Repair guy did a great job. Fair price and fixed the issue. Sears Appliance Repair would do well to stop marketing so much. Multiple emails, a sales phone call prior to the fix, and more follow up messages. I appreciate the professionalism and competence of the actual repair. I wish Sears would just be happy with that review and stop msging and calling. There’s a fine line between not enough communication and too much. This has been too much. Please stop calling me.
Customer service response - Thank you for your feedback, Rod! We're glad to hear the repair was done well at a fair price. We apologize for the excessive communication and will work on improving this aspect.
Sears Home Services on November 13, 2024
Ali B
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on November 10, 2024
