15711 Aurora Ave N Reviews
Read reviews from customers who used our services at 15711 Aurora Ave N
Total reviews
336
Average Rating
4.7/5
Honest, timely and communicated well on my washer problem. Would use the service again.
Lori T,
Customer service response - Thank you for your positive feedback, Lori! We're glad to hear you found our service honest and timely, and we look forward to assisting you again.
Sears Home Services on 1731821962438
Tech was prompt, friendly and thorough.
Michael M,
Customer service response - Thank you for your positive feedback, Michael! We're glad to hear that our technician was prompt, friendly, and thorough.
Sears Home Services on 1731822024186
Curtis was Amazing! Very helpful and kind!
Sharon E,
Customer service response - Thank you for your positive feedback, Sharon! We're delighted to hear that Curtis provided helpful and kind service.
Sears Home Services on 1731633719011
Our technician, Mehrdad, was efficient, extremely knowledgeable and was able to help us move forward. Our 20 year-old dryer's needed parts were no longer available, which wasn't a big surprise to us. Mehrdad was able to give us good information for going forward with a replacement. We are very happy with his service and very thankful!
Mona N,
Customer service response - Thank you for your positive feedback, Mona! We're delighted to hear that Mehrdad provided efficient and knowledgeable service, and offered helpful guidance for your dryer replacement.
Sears Home Services on 1731550410893
Repair guy did a great job. Fair price and fixed the issue. Sears Appliance Repair would do well to stop marketing so much. Multiple emails, a sales phone call prior to the fix, and more follow up messages. I appreciate the professionalism and competence of the actual repair. I wish Sears would just be happy with that review and stop msging and calling. There’s a fine line between not enough communication and too much. This has been too much. Please stop calling me.
Rod S,
Customer service response - Thank you for your feedback, Rod! We're glad to hear the repair was done well at a fair price. We apologize for the excessive communication and will work on improving this aspect.
Sears Home Services on 1731550429895
Ali B,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1731249459057
Laura H,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1730688569200
Nathan R,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1730874071708
Jim T,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1730874071696
The technician came the day after we called. He was professional, efficient, polite, helpful and pleasant. We were clear about our options and how and when to proceed.
Steve C,
Customer service response - Thank you for your positive feedback, Steve! We're delighted to hear that our technician provided professional and helpful service, and clarified your options.
Sears Home Services on 1730034873857