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15711 Aurora Ave N Reviews
Read reviews from customers who used our services at 15711 Aurora Ave N
Total reviews
336
Average Rating
4.7/5
Curtis was prompt and very friendly. Unfortunately, our refrigerator could not be repaired...but I appreciated his honest appraisal of our unit.
Mark S,
Customer service response - Thank you for acknowledging Curtis's punctuality and honesty; we're sorry we couldn't fix your refrigerator but are glad you appreciated our transparency.
Sears Home Services on 1716882786620
The repair service was very good. However the Sears scheduling service was awful. The service people never showed up for two weeks as scheduled. I had to reschedule twice. It took two weeks for the repair man to show up at my home. The AI monitoring system is terrible and should be eliminated. It was impossible to reach anyone when they did I not show up. I know AI saves you money but it does not help the customer in any way.
Philip P,
Customer service response - A big thank you, Philip, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1716341191932
Yech was good but I was over charged!!! You did not deduct the initial fee!
Renae N,
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on 1716254594891
He was on time and addressed our concerns efficiently and well. he also offered recommendations to address any future similar issues
Barbara M,
Customer service response - Thank you for your positive feedback and for appreciating our on-time and efficient service. We're glad we could help and provide useful recommendations for the future.
Sears Home Services on 1716256431129
Mehran was very detailed in getting our oven and stovetop cleaned. He was also very informative of the appliance industry overall.
Ernie C,
Customer service response - Thank you for appreciating Mehran's detail-oriented work and his knowledge of the appliance industry. We're glad you had a positive experience!
Sears Home Services on 1716172023008
Our service technician was great!
Glyn C,
Customer service response - We're thrilled to hear you had a great experience with our service technician! Thank you for your kind review.
Sears Home Services on 1712105810996
Gregg S,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1711897200284
Sudha S,
Customer service response - A big thank you, Sudha, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1711685152559
Lorraine J,
Customer service response - Thank you so much for the fantastic 5-star rating, Lorraine! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1711429245028
Susan G,
Customer service response - A big thank you, Susan, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1711429261928
