701 5th Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Freezer
Very knowledgeable and has good customer service Thank you very much
David R, Seattle, WA
Review of Bob for dryer
Bob inspected all areas of the dryer. Vacuumed it inside and out. Gave it a clean bill of health. He answered all my questions and advised on continuing care. Excellent service.
Rachel G, Seattle, WA
Review of Bob
Bob did a great job. Very thorough. He checked my washer and rebalanced it. Ran several test runs with only water. Then with towels. All was ok. Thank you Bob for the laundry tips on soap, load size and continued care.
Rachel G, Seattle, WA
Refrigerator repair
Excellent service, diagnostic. Friendly. Explained what he was doing. Efficient.
Ben D, Seattle, WA
Amarpreet
Excellent
Dominic G, Seattle, WA
Timely, courteous, & competent
Brandon did a great job. He diagnosed the problem and set us up for the repair. I'm grateful that my dryer can be repaired vs. replacement. The call center representative was good as well. My only complaint is the system not giving a time window that is < 8 hrs at the time of booking. I was able to look online early the morning of service, but that doesn't help with planning other things for that day. Even a 4-hr window would be helpful--and your system should be able to do that.
L W, Seattle, WA
Great experience
Amarpreet was very knowledgeable, prompt and kind. He figured out the issue with our oven really quickly and solved it faster than we expected. Thank you, Amarpreet!
Jenny G, Seattle, WA
Fridge ice maker repair
Only tech. that solved my problem, I've had 4. Thanks David
Parks A, Seattle, WA
Incredible fast well done!
Thank you for your fast response and fixing the issue quickly!! Gigi Full Service Prop Mgmt
Gigi I, Seattle, WA
Review of Oven Repair Technician: Amar
Our repair technician, Amar, was great. He gave us lots of notice of his arrival time; showed up exactly on time; was very courteous and polite; explained the problem clearly; and helped us identify a solution. I hope, if we have any other repair issues, we can request Amar.
Edith W, Seattle, WA
