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701 5th Ave Reviews
Read reviews from customers who used our services at 701 5th Ave
Total reviews
205
Average Rating
4.7/5
Fixed my washing machine
Brandon did a good job and I raise him five stars
Thomas T,
Seattle, WAJen is great!
Jennifer was very helpful and thorough . She spent a good amount of time evaluating the issue and helped point out an electrical problem so that we can have it safely resolved by an electrician. She was easy to talk to and offered suggestions in case we decided to replace dishwasher. We would highly recommend her to your clients.
Wendi F,
Seattle, WAFriendly & efficient
William kept me informed of when he would be at my home. He was friendly and took care of the problem in a matter of minutes. Thank you so much.
M C,
Seattle, WAIce maker
Good job plesent personality nothing else to say about him.
Gordon H,
Seattle, WADavid and scheduling
David was timely and able diagnoses and fix the issue easily. He was also very flexible with it being a rental property and made it easy for me to pay via a link that was while he and I were on a call. The only negative aspect that prevented 5 stares was the experience I had with the AI chat bot and scheduling system. The part that David ordered was delivered but the scheduling system showed that it was not. This resulted in multiple rescheduled follow up appointments that I couldn't resolve initially through the AI chat bot or through the automated contact center phone tree, which was extremely frustrating. In both cases I continually was rerouted the start of the sequence. It was also unfortunate that David was unable to assist with this issue. I eventually was able to connect to someone via chat but I had to find a way to work around the flow to make it work.
Steve M,
Seattle, WAWork done
David was great and he answered all of my questions about my concerns of what to do and what not to do regarding the water filter and why the ice didn't make the ice.
Helen L,
Seattle, WADryer takes 2 to 3 times to dry close
After checking dryer technician says that the reason the dryer is not drying clothes is probably I need to get the vent cleaned out. He asked me after when the vent was cleaned out. I had them cleaned out about 18 months ago. The last 2 years I lived here alone. Just recently had a person move in 3 months at a time and sometimes there is no other person living so dryer vent is not clogged. I will verify that by having someone come out and checking and have them give me what they found and prove to them that they are not clogged.
P Young,
Seattle, WALG Washer Repair
My Stackable LG washer had a valve water leak. Hunter and a helper had to unstack the the washer. And replaced the valve. The Price was over $600. Seems high but I needed to get it fixed. But in the process of restacking his helper scratched the chrome door frame on the washer. I didn't notice until they gone. I tried to fix it with some auto scratch remover . Better but still noticeable. I'll probably try someone else next time just because the price was so expensive.
Janine&rick E,
Seattle, WAGreat experience!
It was a great experience with Amarpreet! He was professional, helpful and did an overall great job. Thank you!
Linda T,
Mercer Island, WAKnowledgeable but could be more courteous and thorough
Was courteous about calling before arriving and seemed to be knowledgeable. However, was hasty about providing a service quote for fixing even though we knew I was unlikely to move forward with it. Upon the quote failing to send via email, did not offer to spend the one minute or so to reassemble quote so I could take a photo, even though the appointment was quicker than scheduled because we did not do all scheduled services. Also would have been better to offer to use some shoe covers unless unsafe to use them.
C.A.,
Seattle, WA