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27116 167th Pl SE Ste 108 Reviews
Read reviews from customers who used our services at 27116 167th Pl SE Ste 108
Total reviews
141
Average Rating
4.4/5
Repairman called me ahead of time. He estimated his time of arrival and was here within 5 min of that time. Within an hour he had diagnosed problem, fixed, i paid and he was out the door. He was very careful not to damage hardwood floors or cabinets. It was an amazing experience.
Lynn D,
Customer service response - Thank you for your positive feedback, Lynn! We're delighted to hear that our repairman provided a timely and careful service, ensuring a great experience for you.
Sears Home Services on 1737602600718
Brandon was great! He isolated the problem and corrected it in record time. Greatly appreciated his professionalism too.
Mark C,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1736998120076
Very efficient and fixed problem quickly, there was a hiccup in the appt scheduling, with a tech no show on a web scheduled day. Called for assistance and was rescheduled. David came out and explained the dishwasher issue and cleared the code.
Sandy T,
Customer service response - Thank you for your positive feedback, Sandy! We're glad David efficiently resolved the dishwasher issue, and we apologize for the initial scheduling hiccup.
Sears Home Services on 1736999875120
Steve E,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1736405119281
David was great about explaining what caused the drainage problems with our dishwasher, so much so that I feel confident about fixing similar issues in the future. Our problem was a blocked drainage pipe that led to a y-air gap fitting. David removed the blocked pipe and then we cleared the pipe of debris. David explained that the y-air gap part needed to be replaced, something that David was not authorized to do because a plumber is required for pipe work. But David was kind enough to Google the part and texted it to me so I could pick it up at a hardware store. I installed the part and everything is working great. Thank you David!
C G,
Customer service response - Thank you for your positive feedback! We're glad to hear that David was helpful in explaining the drainage issue and assisting you with the necessary steps to resolve it.
Sears Home Services on 1735176960509
Doug H,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1734659328513
Brandon was great! He quickly replaced the heating element and vacuumed out the compartment where lint had accumulated. He was kind and incredibly professional.
Tricia S,
Customer service response - Thank you for your positive feedback, Tricia! We're glad to hear that Brandon was kind, professional, and efficient in replacing the heating element and cleaning the compartment.
Sears Home Services on 1733038617734
Dan W,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1732603763709
Neel S knew exactly what was wrong with the machines quickly and gave advice on what to do in the future if the problem comes back. I really appreciated his solid advice and professional demeanor.
Rachel T,
Customer service response - Thank you for your positive feedback, Rachel! We're glad to hear that Neel provided solid advice and maintained a professional demeanor while addressing your machines.
Sears Home Services on 1732425239622
Tech was great however I’m not happy with Sears. I should never have had someone come out. The part needed isn’t available and should have been known based on the error code provided ahead of time to both the person I talked to on the phone and also via the AI bot.
Dianne G,
Customer service response - Thank you for your feedback, Dianne. We're glad to hear the tech was great, but sorry for the inconvenience with the part availability. Please contact us directly so we can assist you further.
Sears Home Services on 1732078456969
