27116 167th Pl SE Ste 108 Reviews
Showing most recent reviews from verified customers of Sears Home Services
RJ P
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on July 15, 2025
Denise S
Excellent work from Richard! The service price is absurd though, very expensive just to change the little pilot on my oven.
Customer service response - Thank you for your feedback, Denise. We're glad Richard provided excellent work, but sorry to hear you found the service price high. Please contact us directly if you have any further concerns.
Sears Home Services on February 01, 2025
Francine B
Ritesh seemed to know what he was doing. I'm not satisfied with the service, though. I was rescheduled 3 times and then today, his arrival time was pushed back twice. The saving grace was that he did show up earlier than predicted. At least my refrigerator is fixed.
Customer service response - Thank you for your feedback, Francine. We're glad Ritesh was able to fix your refrigerator, but sorry for the inconvenience with the scheduling. Please contact us directly if you need further assistance.
Sears Home Services on January 01, 2025
Mercedes L
Customer service response - Thank you for the 4-star rating! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.
Sears Home Services on September 11, 2024
Corey G
Debbie D
Did quick repair and friendly. Marked down due to did not remove glass and cardboard. Left for to dispose.
Paul C
Sorry but the repair was not completed. The washing machine doesn’t spin. I’ve been on Line trying to reopen the claim. But it wants an additional $100 Please send the repair guy back.
Customer service response - We apologize for the inconvenience and the issue with your washing machine. We will arrange for the repair technician to return at no additional cost to you. Thank you for bringing this to our attention.
Sears Home Services on May 29, 2024
Phuong M
Customer service response - Hi Phuong, thank you for sharing your honest 3-star rating regarding your Sears Appliance Repair. We understand that there's room for improvement, and we'd love to learn more about your experience. If you have any specific feedback or suggestions, please feel free to let us know. Your satisfaction is crucial to us, and we hope to have the opportunity to enhance your experience in the future.
Sears Home Services on January 18, 2024
Brian G
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on June 01, 2025
Valentina N
“Certified “Tech came at 6 pm, worked on lawn mower at said it’s fixed Tried to use it in couple days when rain stopped- not working, same problem. Called technician, he said someone will come and check- not happened Cannot reach a customer service at Sears Trust in Sears home services lost forever
Customer service response - We apologize for the trouble you've faced, Valentina. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on May 29, 2025
